12 Sep
Quality Assurance & User Experience
Massachusetts, Boston

RSS is looking for motivated individuals, from entry level to experienced, to join the QA/UX team. We are a small team, and every person’s work makes an important contribution. We believe in a cooperative, collaborative, and nimble approach to analyzing our software so that we can deliver a high-quality product to our customers. We spend a lot of time working independently, but we often ask each other for help and gladly provide it in return whenever asked. In addition, we often work across teams to brainstorm ideas and find the best solution to whatever problem we are working on. Whether we are all testing parts of the same feature or working on completely different projects, everyone on the QA/UX team is always working towards the team and company goals.

A typical week for one of us might include testing a newly coded feature and submitting defect reports for any problems found, testing fixes for previously identified defects, submitting a request for a change to the software that will improve the user’s experience, discussing the proposed design of a brand new feature with other members of the team at our weekly meeting, and helping a Customer Consultant troubleshoot a customer issue.

People who excel in this role love solving puzzles, learning about technology and sharing that knowledge with others, and working collaboratively with other people with varying levels of tech knowledge. Although a degree in Computer Science or Information Technology is helpful, it is not necessary—the team currently includes members with degrees in areas ranging from Petroleum Engineering to Biology. Qualifications that are necessary include a high comfort level with technology, a love of learning, and excellent analytical and problem-solving skills.

Responsibilities will include

Defect identification, verification, reporting, and tracking

Developing and executing test plans and reporting test results

Evaluating usability

Participating in design reviews

Designing automated tests and processes

This role does not involve travel.

Necessary Qualifications

Excellent analytical, diagnosis and problem resolution skills

Excellent communication skills

Experience testing software

Experience with or desire to learn relational database systems

Familiarity with coding or scripting

Must be eligible to work in the US without sponsorship.

Desirable Qualifications

Degree in Computer Science, Information Technology, or other related field

Two or more years of professional experience

Familiarity with testing strategies and methodologies

Familiarity with User Experience principles and standards

Experience with Data Analysis

Experience with enterprise class financial software

Company Overview

REAL Software Systems (RSS) develops and implements software to support intellectual property commerce. RSS' proven deal management platform, Alliant, has been chosen by market leaders in Entertainment, Publishing, Music, Consumer Products, High Technology, and Life Sciences to manage the complexity and uniqueness of intellectual property rights, royalties, and revenue-sharing deals. RSS customers include organizations such as Abbott Laboratories, Activision Blizzard, British Broadcasting Company (BBC), Metro Goldwyn Mayer (MGM), Microsoft, Dell, Netflix, Electronic Arts, Public Broadcasting Service (PBS), Sony Computer Entertainment, Getty Images, Hasbro, Houghton Mifflin Harcourt, IBM, and other exciting organizations.

Culture

RSS is a medium-sized company currently located in Los Angeles, Boston, and London. RSS is an apolitical environment where corporate hierarchies are purposely kept to a minimum. Members of our team (even new ones) enjoy a unique amount of responsibility. We encourage collaboration and the open exploration of ideas. As a result, our team members feel that RSS has many of the most attractive features of a start-up with the security and rewards of a well- established company. RSS provides opportunities for rapid professional growth based on a team member’s interests and abilities. One of the greatest benefits of the RSS environment is its intellectually stimulating and interdisciplinary work setting.

Recruiting Philosophy

RSS looks for proactive, detail-oriented people who would thrive in an apolitical and merit-based environment. RSS is selective in its hiring process and offers opportunities for individuals of all academic backgrounds and levels of experience. RSS hires based on Aptitude, Attitude, Curiosity, and Experience (AACE), which allows us to find exceptional team members who display a positive attitude mixed with an insatiable curiosity to learn.


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