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We are seeking a responsible and talented receptionist to assist our family of patients in attaining quality healthcare in a comfortable and friendly environment. We have a small family-friendly, family-run, and family-fun office in west Little Rock close to shopping, dining and the freeways where every patient is treated just as we ourselves would like to be treated -- with honesty, compassion and caring and always with an emphasis on providing the very best possible care to each and every patient. Our office hours run from 8am to 5pm Monday through Thursday with Friday appointments on an intermittent basis -- you will be requested to work 32 hours a week but may work up to 40 hours per week if you so desire. And we are quite flexible with respect to personal and family time for even though our patients are important, family still comes first. Lastly, if you like work place drama then this isn't the job for you. Kindness and consideration of others is an absolute requirement -- each and every day should be happy and fulfilling experience.
Please forward resume with cover letter. All responses answered.
Greet and check in patients in a friendly manner
Maintain a full schedule of patients daily
Assist patients with understanding and accepting their clinical diagnosis
Calculate and post fees for dental treatment
Coordinate financial agreements for the patient's financial responsibility of dental treatment
Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
Check and respond to voicemails and emails left for the office
Assist with other office duties as requested or needed
EDUCATION AND EXPERIENCE:
Prior experience in dental/medical office is a MUST.
Highly effective verbal and communication skills
Computer literacy and typing proficiency (preferred proficiency in the operation of Dentrix software)
Excellent customer service skills
Professionalism in all aspects of job
Strong interpersonal and relationship building skills