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This is a FULL TIME position. Looking for someone that can work up to 7:30pm. Applications without resumes will not be considered. Must have experience answering phones with an administrative background.
POSITION SUMMARY: The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone and providing clerical support to the administrative staff, in accordance with property policies and procedures.
SPECIFIC KNOWLDEGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:
â¢Must be eighteen (18) years of age
â¢Must have a high school diploma or equivalent
â¢Prefer two (2) years experience in a hospitality setting or prior senior living community
â¢Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
â¢Able to operate standard office equipment, including fax machine, copier, telephone, etc.
â¢Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care
â¢Able to work with seniors and patiently interact with cognitively impaired individuals
â¢Able to be flexible, adapt and respond to change, make decisions in stressful situations and prioritize tasks and projects.
â¢Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
â¢Able to analyze, solve and respond to problems or concerns.
â¢Able to count and perform simple math problems
â¢Able to read, write and speak the English language and to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families
â¢Must be highly motivated and able to work independently
â¢Able to obtain and maintain valid first aid certification
â¢Able to obtain and maintain valid Food Handler's certification, as needed
â¢Be mobile and able to perform the physical requirements of the job. Good physical health, verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment
â¢Must pass a criminal background clearance before beginning work