ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.
Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.
The Regional Sales Manager is responsible for driving business results and developing processes through Inogen's RDM Field Sales Team. The RSM will provide direct management of an assigned group of Inogen's Referral Development Managers and will be accountable for tracking and improving individual and team results. RSM will monitor and ensure team compliance with all applicable regulatory requirements.
Responsibilities (Specific tasks, duties, essential functions of the job)
Participate in the hiring, training and development assigned RDM team.
Manage team in accordance with Inogen's 5 core values, policies and procedures.
Meet field sales team business objectives with regard to sales, patient census, and profitability.
Identify new sales tools needed for RDM success.
Monitor and report RDM compliance versus applicable regulatory requirements.
Identify team's ongoing training gaps and work in conjunction with Training Manager to develop and implement team or individual training to increase production of the overall team and implement successful processes.
Meet with team frequently to review progress, strategies, goals and achievements and develop actions to ensure achievement of defined sales objectives.
Continually monitor and track RDM productivity and motivate team to achieve goals.
Manage performance review process and ensure employee development plans are established.
Work cross departmentally to resolve issues including Billing, Shipping, Operations and Customer Service.
Provide regular reports to National Sales Director regarding individual RDM and team metrics to facilitate continuous improvement.
Assist National Sales Director with regard to business planning, forecasting, resource allocation, etc.
Identify and execute on new opportunities for Inogen to expand its patient census under its oxygen services program.
Position requires sales manager to be out in the field with RDM's to improve, train, and monitor individual RDM performance.
Maintain regular and punctual attendance.
Comply with all company policies and procedures.
- Assist with any other duties as assigned.
Knowledge, Skills, and Abilities
Thorough knowledge and experience of developing a successful sales territory, working effectively with medical offices, and interaction with home healthcare patients.
Expert selling skills.
Must be able to motivate and mentor team.
Must have strong work ethic.
Excellent oral and written communication skills required.
Attention to detail is required.
Effective conflict resolution.
Analytical & problem-solving skills & ability to multitask.
Solutions-oriented problem solver.
Excellent planning, communication and organizational skills.
Ability to effectively interface with different departments within the company.
- Willingness to travel, 70% of the time.
Qualifications (Experience and Education)
Bachelor's degree in Business, English, Communications, or related field of study, required.
7 years proven sales experience or relative work experience, required.
2 years of prior sales supervisory/management experience, required.
Advanced knowledge/proficiency in Microsoft Office, required.
- A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted.
Inogen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally
protected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm;
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf.
Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to email@example.com or call (972) 616-5668 and let us know the nature of your request and your contact information.
- Job Family Referral Development Manager (RDM)
- Job Function Management
- Pay Type Salary
- Employment Indicator Insider
- Travel Required Yes
- Required Education Bachelor's Degree
- Denver, CO, USA