06 Oct
Call Center Intake Representative
Colorado, Pueblo

Vacancy expired!

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Take Ownership of Customer Issues & Solve Problems in Energetic, Fast-Paced, Entry-Level RoleEnjoy Outstanding Training, a Clear Path of Advancement,Excellent Benefits & Pay for PerformanceIf you're a keen problem solver, skilled at thinking on your feet and quickly identifying solutions, this entry level role is your opportunity to make an impact. As a Call Center Intake Representative, you will:Handle inbound, non-clinical calls from physicians' offices, imaging centers and patientsGather and accurately enter data while building patient filesIdentify and proactively resolve issuesProvide thoughtful guidance and clear solutions If you are a person who is up for the challenge of learning and developing skills to own customer issues from start to finish, we want to hear from you.eviCore offers you:5 weeks of classroom and training lab, including:Best in class call center training programBuilding teamwork and confidence through classroom interactionsA classroom environment, live trainer and open discussionA proven curriculum providing the knowledge you need to excelRole playing inbound calls before going liveA training lab where you take live callswith a training supervisor close by to answer questionsThe use of PowerPoint presentations, videos and other technology to supplement your learningA fast-paced program that enables you to take the initiative and deliver solutionsExcellent benefits available after completing training and probationA monthly pay for performance bonus incentiveA clearpath of advancement -- eviCore's CoreMap is unique career pathing, with endless opportunities for advancement As a Call Center Intake Representative all shifts are Monday through Friday. Your 5 weeks of training will be 8:30 a.m. to 5:30 p.m. After training, you will need the flexibility to work any assigned shift between 7 a.m. and 7 p.m.To be a strong fit for the Call Center Intake Representative role, you will need:A high school diploma orGED equivalentExcellent written and verbal communication skills, includingactive listening skillsThe abilityto type 40+ wpm withaccuracy The ability to multitask, typing and shifting between open windows and applications as you speak with callers, do research, complete paperwork, etc.To be a strong decision makereviCorehealthcare is a medical benefit solutions company committed to making a positive impact in healthcare. It’s our passion, our purpose and our promise.Our mission is to help those we serve navigate the healthcare system, find the right care path and enable the best outcomes. In everything we do, we are guided by our core values of Integrity, Flexibility, Empathy and Collaboration. eviCore healthcare is growing rapidly and hiring to support that growth.EOE/AA/M/F/Vets/Disabled

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Vacancy expired!

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