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Fineline Printing is hiring for an Office Manager in our Titusville, FL location. This position would be 40 hours per week, 8:30am-5:00pm Monday-Friday (closed on weekends). Position available immediately.
The Office Manager is responsible for day-to-day production within the print shop. Supervises, motivates, and supports the staff daily, applying a team approach and maintaining open communication. The Office Manager plans, schedules, strategizes, and oversees all production activities while continually building sales and maintaining profitability. The Office Manager performs essential functions to ensure overall customer satisfaction and quality service, and establishes and maintains effective communication with employees and clients. The Office Manager is responsible for the effective and efficient planning and scheduling of personnel and equipment to reduce bottlenecks and problems. The Office Manager will need to effectively communicate in conjunction with the other two Central Florida locations of Fineline Printing to coordinate jobs, customers, and production schedules.
As the Office Manager and the leader of the Production Team, you are accountable for meeting the department production and quality goals, as well as playing a key role in meeting the companywide profitability and customer satisfaction goals: Guarantee satisfaction and value for our customers.
â¢ Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
â¢ Maintain personal productivity and quality standards that make possible attractive financial returns so that the company may continue to provide our excellent service to our customers and ensure job security and career growth for our staff. Maintain a positive department attitude and ensure that all employees under your supervision are aligned with the company goals.
â¢ Desire and ability to successfully lead others.
â¢ You and your team are responsible for supporting the company vision and mission. Because you will be in contact with current and prospective customers, and you are in a strong position to influence their satisfaction and our company prosperity, this position requires tact, sensitivity, and professionalism.
Responsibilities and Duties:
General and Administrative
â¢ Maintain a professional appearance and demeanor that reflects the company's commitment to quality, continuous improvement, and respect for individuals.
â¢ Supervise the Production Team to produce and prioritize jobs and, when necessary, reorganize to meet deadline changes and updates.
â¢ Communicate effectively with the Owners and the Production Team, informing and updating them regularly to guarantee that production, sales, and customer objectives are met. Follow systems and procedures outlined in the company manuals. Ensure Company policies & procedures are followed.
â¢ Meet all assigned goals and assist others in accomplishing their goals.
â¢ Meet all customer commitments through the production of timely, efficient and high quality products and service.
â¢ Maintain Order Entry discipline.
â¢ Take possession of jobs.
â¢ Assures all work entered into production follows the order entry standards and procedures.
â¢ Create invoices & purchase orders in Quickbooks and receive customer payments. Create & send statements.
â¢ Approve exceptional or extraordinary jobs and specifications.
â¢ Update and maintain production schedule.
â¢ Assist with estimating.
â¢ Assures the pricing accuracy of all job tickets.
â¢ Organize workflow according to workload to meet delivery schedule and to complete assigned jobs.
â¢ Maintain production control records and provide information to sales representatives, customers and management with regard to delivery dates, schedules and operating problems.
â¢ Develop, manage and maintain an automated workflow system that interfaces order entry, prepress, and digital and print production
â¢ Coordinate and maintain the order entry standards and procedures for the company.
â¢ Prepare, update, and communicate the production schedule.
â¢ Manage the coordination and control of all jobs/work orders.
â¢ Monitor quality, accuracy, and timeliness of all orders to ensure customer commitments are met through production of high quality material that meets customer delivery expectations.
â¢ Perform the functions of the Owners' in the Owners' absence
â¢ High school diploma or GED with experience or vocational/technical certification.
â¢ Minimum 3 years supervisory experience of 3 or more employees.
â¢ Excellent verbal and written communication skills.
â¢ Good general computer operation skills and basic knowledge of word processing and spreadsheet software.
â¢ Good mathematical skills.
â¢ Excellent interpersonal skills.
â¢ Familiarity with team building techniques.
â¢ Excellent knowledge of the different facets of print production: press, bindery, and graphics.
â¢ Have a working knowledge of operations including an automated workflow system for both digital and press production.
â¢ Ability to perform production functions when necessary.
â¢ Must have own transportation
â¢ Willingness to travel to additional locations (2) in Central Florida, if necessary.
â¢ Standing for prolonged periods of time - up to 5 hours or more per day.
â¢ Frequent lifting of objects up to 25 lbs.
â¢ Noise level is usually moderate to loud
â¢ Exposure to ink and chemical fumes and airborne particles such as paper dust and drying powder.
â¢ Fast-paced environment, subject to numerous schedule and priority changes and short notice activity.
Qualified applicants only need apply.
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