Job Title: Technical Team Lead
Duration: Full Time
Location: Chicago, IL
Inperson interview is required
The Technical Team Lead (ServiceNow) should have knowledge of ITIL and ITSM best practices and ServiceNow development principles, and will be responsible for ongoing enhancement and maintenance of the ServiceNow platform.
As a Technical Lead, you will help guide a group of highly talented software engineers build cloud-based products using Lean/Agile processes.
Developing and mentoring software engineers
Conducting performance reviews for software engineers
Ensuring good code quality practices are followed such as pair programming and code-reviews
Creating and maintaining coding standards
Providing architectural guidance and oversight to scrum teams during value production and coordinating the linkage between architectural vision and implementation of that vision.
Providing technical leadership and experience of transitioning enterprise-wide services from legacy solutions to cloud-based solution
Understanding of the technical limitations of ServiceNow
Required Skills & Experience:
BS/MS degree in Computer Science, Engineering or related subject, plus 10+ years of software engineering experience
Understanding and experience using WSDL, SOAP, JSON, and RESTful services and other W3C Webs Service frameworks
Expert knowledge of building enterprise-level web applications using micro services principles, BackEnds for FrontEnds architecture and Event Driven Architecture
Expert level understanding of the ServiceNow SDLC Module, SCRUM Module, and Release Mangaement
Knowledge and experience of ServiceNow Team Development, Update Sets, and Design Studio
Desired Skills & Experience:
ITIL v3 certification
ServiceNow SysAdmin Certificate
Service Now Coding Certificate
ServiceNow Implementation Certification
Experience with cloud-based enterprise service management, particularly ServiceNow
Leading technical implementation efforts in large, enterprise-wide setting
Successful experience in the implementation of ServiceNow
Translating business requirements into technical cloud solutions
Providing technical leadership for modernization projects, including strategic planning and implementation, making use of Cloud services
End-user and stakeholder engagement, communication, and training
Knowledge and experience of Perspectium, Numerify, and other leading ServiceNow integration and extension suites
Knowledge and experience of Automated Testing, especially using ServiceNow Automated Testing Framework
Knowledge and experience of the ServiceNow Studio
Knowledge and experience of the ServiceNow Store and Share programs
Wasim Ahmed 703-722-8126 Qualifications
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