Resident Experience Associate
Illinois, Chicago

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At Bozzuto, it's all about experience. Whether it's the experience you bring, gain or give, we want your journey to be exceptional. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we've been creating inspiring, engaging and vibrant communities for three decades.

Why do we do it? Because home is where aspirations are pursued and memories unfold. We believe in the power to impact the lives of the people we touch through the delivery of extraordinary experiences. As the Resident Experience Associate, you're the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel "at home" is what enables you to excel. You enjoy personalizing every interaction and consider it a challenge to learn the names and favorite things of all of your customers (that goes for four-legged residents too).

Available Shift Hours:

7:00AM-3:00PM, Monday-Friday

Expected Contributions:

Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood

Solving problems and providing timely assistance to residents and prospects with care

Planning and executing meaningful events and activities that engage residents and foster a sense of community

Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community

Organizing front desk logs, package rooms, club room reservations and freight elevators

Encouraging happy customers to share the love by writing reviews on social networking sites

Required Experience:

College Degree Preferred

Outstanding communication skills, both written and verbal

2+ years' experience in a hospitality, retail, travel or hotel environment.

All Applicants must apply on bozzuto.com/careers

We are proud to be an Equal Opportunity Employer EOE/M/F/D/V.