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20 Jul
GuideMed CMA

Vacancy expired!

GuideMed® MA

Hourly Full Time

Company offers medical, dental, vision, life insurance, short term disability, long term disability, 401K, paid time off and holidays to full-time employees.

Position Summary:

The GuideMed® Medical Assistant performs all activities included in the GuideMed® Management Program. These activities include entering risk assessment data in the GuideMed® software program, review of controlled substance agreements, medication reconciliations, collection of toxicology specimen, and prescription registry checks by following established standards and processes.

Duties and Responsibilities:

  • Manages the patients that come to the GuideMed® service center and all activities performed inside the center.

  • Enters all necessary patient information into the GuideMed® software program.

  • Obtains necessary patient information from the client's health records to appropriately report and track GuideMed® monitoring activities.

  • Follows the established treatment and testing protocols in place for the client.

  • Reviews controlled substance agreements with patients per the client's frequency protocols and documents the review and signature of the agreement in the patient's record.

  • Documents patient risk assessment responses in the patient record.

  • Checks the prescription registry for patients per the client's frequency protocols and document the results in the patient's chart.

  • Collects toxicology specimens as ordered by the client, assembles samples for shipping; completes associated paperwork accurately; collects and records patient billing information. Ensures timely response for all toxicology affidavits or edit notifications, and documents toxicology results in the GuideMed® software platform.

  • Performs medication reconciliations per the process outlined by AIT and records all of the results in the GuideMed® software.

  • Assists with implementing individualized patient compliance monitoring plan of care per client's treatment protocol recommendations in a timely manner along with a summary of activities performed and the results of these activities.

  • Maintains communication with supervisors concerning client questions or any other AIT related business, excluding the use of PHI (Protected Health Information).

  • Other duties as assigned.

Minimum Requirements:

  • High school diploma or general education degree (GED) with completion of a Medical Assistant training program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES), or completion of Medical Assisting training during US Military service.

  • Phlebotomy skills required. Documented or verifiable venipuncture experience should include at least 300 sticks in past year and one (1) year of related experience.

Certificates, Licenses, Registrations:

  • Medical Assistant Certification

  • American Heart Association Basic Life Support (BLS) certification (Healthcare Provider certification)

  • Valid driver's license

Skill Requirements:

  • Communication – Requires written and verbal communication to communicate patient information to physician, office staff, and corporate office in a timely manner.

  • Attention to Detail – Must be able to properly fill out all paperwork; ability to pay attention to lot numbers, expiration dates, and written directions.

  • Technical Skills – Assesses own strengths and weaknesses, pursues training and development opportunities, strives to continuously build knowledge and skills, and shares expertise with others.

  • Computer Skills – To perform this job successfully, an individual should have knowledge of the Microsoft Office software suite.

  • Data Entry – Must be able to use a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

  • Customer Service – Manages difficult or emotional customer situations and responds promptly to customer needs, maintains positive demeanor while in the presence of customers.

  • Ethics – Treats people with respect; provides a high level of patient confidentiality; inspires the trust of others; works with integrity and ethically upholds organizational values.

  • Dependability – Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Consistently arrives at work and on time; ensures work responsibilities are covered when absent.

  • Organizational Support – Follows policies and procedures; supports organization's goals and values; supports affirmative action - recognizes, respects and appreciates cultural diversity.

  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; requires ability to remain calm in stressful and emergency situations; requires ability to cope with varying personalities of patients; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

  • Time Management – Uses time effectively and efficiently; sets priorities; values time; prioritize tasks according to importance.

Working Conditions - The normal conditions under which your work is performed:

  • Physician/clinical office or the independent GuideMed® service center

  • May come in contact with biological specimens

  • Requires personal protective equipment (PPE)

Physical Effort - The physical demands of the position:

  • Requires physical dexterity to complete phlebotomy tasks

  • Intermittently sitting, standing, stooping

  • Occasional lifting of up to 25 lbs.

Work Schedule:

Monday thru Friday from 8:00 am to 5:00 pm


Company offers medical, dental, vision, life insurance, short term disability, long term disability, 401K, paid time off and holidays to full-time employees.

We participate in E-Verify

Equal Opportunity Employer

Vacancy expired!