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Do you have medical billing or physician office experience and a real passion for improving operations? Do you like a sense of independence, yet desire to work in a team environment with professionals that share in common goals? If you also enjoy technology and healthcare, we have an opportunity for you as a Customer Workflow Specialist or Physician Office Consultant to assess and improve the use of electronic medical records and practice management system workflow in physician offices and clinics nationwide. Proficiency with eClinicalWorks is highly desirable.
We are looking for someone who would like to both contribute his/her knowledge and also learn new skills. You will provide project management, practice assessments, training and other consulting on-site, remotely and over the phone to customers nationally. Willingness and ability to travel periodically.
We are looking for committed individuals who have the following to offer:
â¢ Excellent customer service and communication skills, both written and verbal
â¢ Self-starter with strong organizational skills who can manage multiple priorities
â¢ Strong interpersonal skills and the ability to work with other team members to manage customer relationships in various environments
â¢ Strong problem-solving and documentation skills
â¢ Excellent analytical skills, and a strong ability to listen, learn and assess new systems and technologies
â¢ An understanding of medical practice management software applications
â¢ Knowledge of medical billing, medical office workflow, coding, and medical documentation
â¢ Interest and ability to grasp issues and transfer knowledge to physicians and physician office staff