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21 Jul
Senior Quality Operations Professional

Vacancy expired!


This posting is for a position on the Quality Assurance on the Floor team supporting deviations and providing real time quality impact support (including off shift and weekends) in McPherson Drug Product Operations. The colleague will need to effectively work/communicate with key stakeholders and peers to ensure timely completion of non-conformance investigations reports with effective corrective/preventative actions (CAPA).


  • Independently provide Real Time Quality impact assessments and decisions (24/7) on Drug Product issues as needed:

  • Ability to handle complex and detailed situations

  • Accurately assess consequences of decisions

  • Accurately assess potential Regulatory impacts on a Global basis

  • Immediately escalate issues with potential market or stability impact

  • Accurately communicate Supply/Operational needs/perspectives as well as QO perspectives.

  • Participates in QAR Gembas with customers and peers

  • After initial assessment of QARs and ERs, successfully transitions remainder of investigation to others to complete investigation write up as needed

  • Effectively leads/facilitates/participates/completes cross-functional team investigations for FARs and Significant Deviations and when applicable aids in drafting of AQRT summary

  • Utilize tools such as Method 1 and Pfizer Human Performance in the course of the investigations

  • Participate in QRM assessments that gain approval through Site and Area QO Management

  • Participate in Green/Black belt projects, RFT% Improvement projects, CAPA Effectiveness, etc… as appropriate

  • Propose and implement improvements in the Deviation and/or Floor Support operations

  • Independently assess a wide range of Change Control activities to determine potential Quality and Operational GMP impacts

  • SME support during Regulatory/Customer audits including contributions to strategies to successfully respond to auditor concerns

  • Participates in internal GMP audits

  • Effectively communicate complex technical issues to all levels of Management (including outside of Quality)

  • Actively demonstrate Pfizer leader behaviors.

  • Mentor/Train entry level QOPs

  • Answer questions on all aspects of the Triage / Floor Support workload

  • Develop/Train other QOPs.


Education: BS degree required. Preferred BS in Chemistry, Biochemistry, Microbiology, Engineering or other science related discipline.

Experience: Minimum 4 years pharmaceutical experience. Preferred 2+ years experience writing and managing deviations. Quality Assurance experience required.

Soft Skills: Strong Leader Behaviors – willing to lead by example and jump right in, Demonstrated desire to understand how things work and get to true root cause, Strong sense of ownership, Collaborative/Active Listener, Effectively manages stressful situations – able to focus on task at hand and focus others regardless of circumstances and stress induced pressure

Other Skills: Independently, with minimal guidance, consistently produces quality work. Must be able to work in a team environment within own team and interdepartmental teams. Must work under short timelines while maintaining quality work. Must have effective written and oral communication skills.


Last date to apply for the job: July 31, 2020

  • Eligible for Employee Referral Bonus


Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Quality Assurance and Control

Vacancy expired!

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