DISH is transforming the future of connectivity. We're doing it with the country's first virtualized, standalone 5G wireless network built from scratch, free of the limitations of the past. Our wireless teams are at the helm of a communications revolution, building a multi-brand wireless telco from the ground up and reinventing how Americans view their mobile carrier. And now, with our acquisition of Boost, we're bringing nine million mobile customers along for our latest industry gate-crash. In our first year, we're entering the postpaid market — with plans to eventually convert our businesses to run on our very own state-of-the-art network. We are poised to emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at-large. Connecting people and things is only the first step. After that? Driverless cars, smart communities and the potential to power a connected world.
What you'll be doing
As a Technical Product Manager within Product Development, you'll be serving as a subject matter advisor for all technical matters related to one of Apple, Samsung, LG, Other Android, On-Device VAS, or SIM and Connected Device. It will be your job to provide input into technology roadmap activities, and to define processes. You will:
- Serve as the primary point of contact for manufacturer provided tools and applications (i.e. product support tool);
Develop test tools, frameworks, and methodologies to deliver best-in-class product solutions;
- Be part of a larger Retail Wireless Product Development team which validates products from concept through production, working with internal and external customers.
- Consolidate the list of OEM-supported device package configurations (i.e. network parameters, default contacts application entries, default bookmarks, default wallpaper/ringtone, preloaded apps and services);
Consolidate the list of Dish-required preloaded VAS applications (i.e. My Account, Visual Voicemail) and coordinate VAS integration and testing activities with VAS product manager and technical leads;
Define testing facility access criteria including compliance with OEM requirements (i.e. period review of access, escalation procedures, mitigation protocols);
Receive device software builds from manufacturer, complete software loads for impacted product SKUs, and conduct necessary regression testing;
Log all applicable defects using the applicable defect management process;
Coordinate with manufacturers' engineering teams on tracking fixes and regression testing, as needed;
Coordinate technical acceptance publication to applicable OEM;
Identify accessory compatibility for launch products;
Complete inventory for specified Dish OEM certification inventory;
Ensure successful delivery of software maintenance releases and OS updates to active Dish customers;
Make strong contributions to the product and feature roadmap;
- Engage with peers in developing the roadmap for new technologies and capabilities.
- BS or MS in Computer Science, Electrical Engineering (or equivalent) with proficiency in the English language;
6+ years of experience in mobile product development for smartphones and tablets including product configuration, feature and offering integration, new product introduction, and lifecycle management;
6+ years of experience in mobile device certification processes including industry leading practices (e.g. regulatory requirements, standards roadmaps);
3+ years of technical leadership including new feature development and roadmap management;
Prior experience with at least one of the following for product development and launch: Apple, Samsung, LG, Other Android, On-Device VAS, or SIM and Connected Device, is required;
Prior involvement in wireless standards forums is a plus;
- Strong communication and stakeholder management skills.