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01 Aug
SDF4 Process Assistant - Night Shift (various depts/shifts)

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.

Key Job Elements:

  • Support and work in the department as required

  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers

  • Providing vacation coverage for Area Managers

  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)

  • Tracking and reporting of ATS/labor hours

  • Assisting the floor as an associate resource, training associates and verifying SOP compliance

  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance

  • Participating in Operational Excellence initiatives in some capacity

  • Filling in as needed with production duties

  • Fully understanding workflow and daily production goals

  • Reviewing and updating SOP as required

  • Assisting in keeping work area clean and organized

  • Identifying and addressing safety hazards within the work area

  • Coaching associates to work safely at all times

  • Participating in safety initiatives

  • Referring all job injuries immediately to area manager

  • Internal applicants must be in good standing

  • Ability to work overtime as required

  • Ability to work flexible schedules/shifts/areas

  • Continued meeting or exceeding of department performance goals

  • Education beyond High School, and/or prior experience managing employees

  • Excellent interpersonal skills

  • Demonstrated problem solving skills and analytical skills

  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management [internal candidates]

  • Experience with an FC kaizen or Shingi event

  • An awareness and willingness to use OE tools and techniques

  • Experience working in Problem Solve a plus

  • Leadership ability

  • Respect from associates in production area [internal candidates]

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