06 Oct
Satellite Field Supervisor (White Plains, MD)
Maryland, Southern maryland

Vacancy expired!

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DirectSAT USA - Field Supervisor
White Plains, MD
Job Summary:
This position oversees field technicians and ensures quality service is being performed on all installation, upgrade and repairs of residential & commercial satellite products.
Primary Responsibilities:
Assist with work overflow
Oversee technicians on team
Coordinate with General Manager on daily responsibilities including any OOPs or VIP projects
Account for all jobs and verify all daily work that has been dispatched and acknowledged
Coordinate with dispatch to ensure all jobs are updated with status information with in the appropriate timeframe
Check in with technicians at the conclusion of each day to ensure all jobs are completed and closed
Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, and have the ability to instill technicians with a professional, customer service driven attitude
Recruit, train, coach and motivate technicians
Adhere and enforce safety policies and promote safe work environments
Facilitate accurate counting and control of all issued gear and equipment
Qualifications:
Education:
High School diploma or general education degree (GED); related trade school education preferred
Experience:
2-3 year experience in , satellite installation, electronics, CATV, telecommunications or related field
Technical Skills:
Computer and Microsoft Office proficiency
Advanced understanding of Satellite installation, repair and service
Knowledge and experience using hand tools
Advanced knowledge of satellite equipment and mobile test equipment
Knowledge of telecommunications installation standards
Soft Skills:
Ability to motivate, lead, teach and train on proper work and safety procedures
Ability to work directly with customer
Communicate in person, by phone and email with managers and co-workers
Must work in a team environment and be a valued member of the team and the company
Ability to read, comprehend and carry out instructions
Physical Requirements:
Lift up to 75 lbs of equipment and tools
Must be able to use a variety of hand tools
Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat
Must be willing to travel out of market/state
Must be able to pass pre-employment screening that includes background and drug testing
May be required to work long and unpredictable hours
Position requires working outdoors in all types of weather
Must possess valid driver's license

Vacancy expired!


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