Job Title: Restaurant Manager
Reports To: District Manager
Department: Restaurant Operations
FLSA Status: Exempt
Prepared Date: 03/2016
The Restaurant Manager (RM) has the overall responsibility for managing the daily operations of a single Burger King restaurant with an average unit sales volume of 1.1M and between 10-45 employees ensuring operational outcomes (sales, profitability, financial controls, people development, guest service) are achieved while in compliance with all Burger King Corporation/RedKing Foods LLC required expectations.
ESSENTIAL JOB REQUIREMENTS
The physical demands described here are representative of those that must be met by a Restaurant Manager to successfully perform the position functions of Restaurant Manager. Reasonable accommodation may be made to enable individuals with disability to perform the essential functions.
Stand and walk for several hours at a time.
Use hands to finger, handle, or feel; talk or hear; and taste or smell.
Occasionally required to sit, reach with hands and arms, climb or balance; and stoop, kneel, crouch, or crawl.
Occasionally required to lift and/or move up to 50 pounds.
Is able to work any hours and/or at any location within the Company.
Full accountability for the restaurants profit and loss management by implementing marketing strategies, following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reporting to enhance restaurant sales.
Manages cost control, P&L, operations budget ensuring bottom line profitability for assigned restaurant.
Ensures BKC/RedKing Foods LLC standards on equipment, facility and grounds are maintained. Inspects and troubleshoots malfunctions of equipment and facilities.
Leads restaurant management team in the recruiting, selecting, hiring, training and retaining effective team member talent.
Responsible for all employee counseling (verbal and written) and disciplinary actions to be taken in compliance with RedKing Foods LLC policies.
Demonstrates proper procedures and observes policy, provides feedback to the employee.
Assists all staff by responding to requests and resolving problems.
Coordinates the schedules of subordinate management staff and Team Members ensuring that all shifts are staffed according to restaurant needs. Approves time off requests and coordinates appropriate coverage.
Conducts performance evaluations, employee counseling and disciplinary action as determined by company policy.
Reviews and updates the Manager Log by performing the necessary duties as noted in the Log and providing information to be communicated to other managers.
Communicates daily with guests, other Restaurant Managers, District Manager and other Burger King Corporation employees.
Schedules events such as birthday parties and fundraisers. Makes the necessary preparations and completes the appropriate paperwork.
Takes daily deposits to the bank, processes voids at front counter and drive-thru, oversees the verification of individual drawers and completes cash reconciliation worksheets.
Inspects indoor and outdoor areas of the restaurant and delegates any necessary duties to Team Members for follow-up.
Coordinates maintenance and upkeep of facilities and equipment. Contracts with outside agencies, communicates with the contractors, arranges payment for services and processes paperwork as required.
Competent in performing all Team Member positions and any necessary heavy cleaning duties.
Confirms deliveries by identifying product labeling, checking off items, signing paperwork and dating products. Adjusts stock levels according to the Operations Manual.
Performs inventory for closing: counts stock in storage areas, coolers and freezers; records final counts, processes paperwork; calls in bun count to bakery; performs inventory for closing/month end.
Monitors restaurant activities by performing QSC tours periodically throughout the shift and documents any items that need to be communicated to other managers in the Manager Log.
Performs Product Tests and Temperature Readings on equipment as required and documents on appropriate paperwork. Arranges maintenance and upkeep of facilities and equipment.
Handles customer complaints and inquiries, resolves the complaint and counsels Team Member if necessary.
May performs opening and closing responsibilities: locks/unlocks doors and drive-thru; opens/closes safe; sets the security systems; checks parking lot before opening and closing restaurant.
SUPERVISORY RESPONSIBILITIES :
Supervise 2-6 hourly supervisors â as a management team supervise a total of 10-40 employees in the restaurant.
Responsible for the overall direction, coordination, and evaluation of this restaurant.
Ensures that assigned restaurant is in total compliance with all applicable Federal/State laws.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school and minimum of 3 years of restaurant management experience or related experience.
Reliable transportation required.
Being accessible for phone calls outside of work to maintain management responsibilities.
English language proficiency that enables speech clarity and proficient verbal and written comprehension.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to: cold, hot grease, slippery floors. The noise level in the work environment is usually loud.
Brand: Burger King
Address: 96 W 66th St Minneapolis, MN - 55423
Property Description: 9826 - W Th St - Richfield, MN
Property Number: 9826
Job Title: Restaurant Manager