Examples of Work
Operates radio, teletype, Communications Aided Dispatch (CAD), various computer systems and telephone communications devices to collect and distribute restricted access, mission critical information to and from law enforcement officers and other public safety workers. Communicates with the public in routine and emergency situations. Successful candidate must be able to maintain positive working relationships while performing duties in close proximity to co-workers.
Successful candidates will be invited to take the dispatch test prior to interviews being conducted. The NDST Dispatch Tests will be administered on Monday, March 23, 2020 at 1 p.m. and 6 p.m. for this position. You will be notified by email if you are selected to attend testing. (Be sure to monitor your junk email as well as your regular email for notification regarding the testing.)
Shift may involve working days, evenings, and nights, along with weekends and holidays as needed for 24-hour coverage.
Job location is 300 W. South River Road, North Platte
Salary: 17.055/hourly + $0.60 shift differential/hourly
Two positions available.
Qualifications / Requirements
REQUIREMENTS: Experience in communicating with others. Must be at least 18 years of age. Possession of a high school diploma or equivalent to ensure successful completion of required training. Special Note Applicants must successfully pass pre-employment dispatch testing, hearing and eyesight exams, security and background checks, and a psychological evaluation administered by a medical professional. Applicants will be screened for a record of criminal activity and criminal history using a fingerprint-based check and completion of a Personal History Questionnaire before unconditional employment is offered. Selection process will include an interview. Applicants must be free of felony convictions. Applicants cannot maintain a continuous associations or dealings with persons, groups, or organizations that they know, or should know, are persons or groups or organizations under criminal investigation or indictment or who have a reputation for present, ongoing involvement in felonious or criminal behavior. Applicants must successfully complete Combined Law Enforcement Information Network (CLEIN) training. Applicants must become NCIC Certified within twelve months from the date of hire. Failure to do so will result in termination of employment. All positions in this class require incumbents to work irregular hours for extended periods without loss of effectiveness. Hours scheduled will be based on the needs of the agency, i.e., 1st, 2nd, 3rd, or 2nd/3rd relief. All positions in this class require incumbents to possess a valid driver's license. PREFERRED: Experience working as a communications dispatcher preferred, but not required. OTHER: Resumes will not be accepted as a substitute to your applicant information. Failure to complete all areas of your employment application may result in your application being disqualified from our selection process. Regular and reliable attendance is expected.
Knowledge, Skills and Abilities
Knowledge of: English grammar, spelling, syntax, vocabulary, and pronunciation rules and usage; radio communication signals, formats, codes, and procedures; agency policies, rules, regulations, and procedures concerning radio, telephone, telecommunications, and emergency and non-emergency situations; communications and information dissemination practices; criminal and motor vehicle law and related terminology; general geography and topography of Nebraska including major highways, intersections, cities, towns, and landmarks; names and radio call signals for personnel within assigned area; computer terminology and computer terminal operation; procedures used to enter and retrieve confidential information from National Crime Information Center (NCIC) computer codes and National Law Enforcement Teletype System (NLETS); the State's central computer information management system; Nebraska Criminal Justice Information System (NCJIS); institution or agency policies and procedures involving motor vehicle accidents, vehicle pursuit, hostages, natural disaster spills of hazardous materials, and emergency and routine service responses; rules and regulations of the Federal Communications Commission (FCC) governing the transmission and receipt of messages; National Law Enforcement system codes, and related regulations and procedures and intra and inter system operations. Skill in: data entry, keyboarding and typing speed of 25 wpm net; operating computer terminals, office equipment and communications center equipment; entering and retrieving information from NCIC, NLETS, NBLETS, and CAD; communicating in English enunciation and composition. Ability to: communicate critical messages and make rapid, independent decisions affecting others, within a high stress work environment; read and understand geo