Workforce Services Representatives provide a broad range of services in accordance with the Workforce Investment Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor.
Incumbents function as first-line supervisors who train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action.
This is a supervisory position that may oversee the personnel in a JobConnect or Business Service Office. The incumbent will be responsible for all aspects of employee supervision, including participating in hiring and interviews; reparing Work Performance Standards; preparing and presenting Employee Appraisal and Development Reports; applying policies and procedures to ensure that the office is in compliance and that assigned staff goals are being met; developing and implementing corrective action and discipline plans; and coaching and mentoring employees to help improve performance. Supervisors in the Business Service Office supervise staff who work with businesses seeking recruitment assistance, labor market information, on-the-job training assistance, hiring incentives and program guidance. This position supervises staff that educate and promote workforce investment resources to the business community. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE NUMBER OF APPLICATIONS RECEIVED. INTERESTED CANDIDATES ARE ENCOURAGED TO APPLY EARLY IN THE RECRUITMENT.
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/xqttzadavcxcbszsqyautyfrbst
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and four years of relevant employment services experience which included one year of Employment Services program experience coordinating and monitoring employer/employment services and activities; mediating between parties or groups to resolve problems; providing leadership to motivate staff and customers to achieve goals, improve performance, or utilize program services; researching and analyzing various types of materials or situations to prepare reports or identify problems or alternative solutions and recommend corrective action; OR one year as a Workforce Services Representative IV in Nevada State service; OR two years of experience as a Workforce Services Representative III in Nevada State service; OR an equivalent combination of education and experience. Special Notes Up to two years of experience may be substituted by completion of 60 semester credits in social or behavioral science, business administration, or related field for Workforce Services Representative IV and V. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment.