As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human.
The Marketplace Risk team is responsible for supporting the Trust & Safety organization to monitor and respond to unwanted behaviors in the Etsy marketplace. We coordinate between the agents that provide front-line response, security engineering, and the members that expect a reliable and safe experience.
The technical staff at Etsy believes that code is craft, and that the work we do is part of a larger creative culture that includes the hundreds of thousands of inspired artists and designers who make Etsy such a unique marketplace. We believe that small, empowered, self-motivated teams can do big things. We believe in measuring everything, taking advantage of our pioneering continuous deployment system to ship code early and often, and keeping up a blameless culture based on trust and a commitment to learning.
About the role
We build automated controls to monitor and alert agents on behaviors in the marketplace and take appropriate actions.
We create coordinated systems that pull together a comprehensive perspective on buyer and seller behaviors.
We work closely with agents and analysts that actively observe patterns to define new automated controls.
We leverage a rich data warehouse of metrics and behavior information to alert on trends.
You are a skilled engineer with 5 or more years experience of one or more backend programming languages. We use PHP but are code agnostic in hiring which means Python, Go, Ruby, Java etc. work.
You are customer focused, build with a user in mind and think of infrastructure and services in product terms.
You are a strong communicator and are willing to take on a mentoring role with teammates and peers.
You are a great listener and take the time to understand the needs of the stakeholders.
You write understandable, testable code with an eye towards maintainability.
You enjoy thinking about the implications of your work on end users.
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.