What You'll Be Doing
The Appraisal Director is responsible for the day-to-day operations of the Real Property Appraisal Division and all activities related to the County-wide revaluation process. This position reports to the Deputy Tax Administrator and is responsible for the direct supervision of three Appraisal Managers. The Appraisal Director will exercise considerable initiative with wide latitude for independent judgment in a highly visible role with opportunities to present to the Department, County leadership teams, County Board of Commissioners, media, and external audiences.
- Manage the daily activities, services and staff of the Real Property Appraisal Division
- Oversee the work of subordinate supervisors and provide direction regarding respective programs and services
- Work in concert with the Deputy Tax Administrator on the formulation, development and monitoring of work plans and operational and reappraisal budgets
- Direct the full reappraisal life cycle from project plan development through the appeals process
- Develop appraisal manuals, schedule of values, and procedures for entering and analyzing data and determining real estate appraisal values through the use of statistical modeling, multiple regression analyses, machine learning and other appraisal techniques
- Analyze and approve appraisal documentation to be presented to the Board of Equalization and Review and the North Carolina Property Tax Commission and provide testimony as an expert witness on appeals
- Coordinate with the Wake County Information Services Department and external vendors to implement and maintain software platforms necessary to produce sound appraisals
- Collaborate with the Deputy Tax Administrator to administer the pay for performance system and address human resource matters within the Department
- Develop requests for proposals and manage contracts
- Assist the Deputy Tax Administrator with special projects or external inquiries as needed
NOTE: A credit and criminal background check will be conducted.
About Our Team
The Department of Tax Administration serves the citizens of Wake County by listing, appraising and assessing real estate and personal property within the County, its fifteen municipalities, and related service districts and is responsible for the collection of all current and delinquent taxes on such property excluding registered motor vehicles. In accordance with the County's reappraisal cycle, the Department conducts a reappraisal of all real estate parcels every four years to establish fair market value and ensure equitable taxation. In addition to property taxes, the Department oversees administration of the County's Gross Receipts Tax programs including Prepared Food & Beverage, Hotel/Motel Occupancy, Heavy Equipment, and Rental Vehicle as well as special assessment collections and various licensing. The Department has the distinction of being a leader in property tax collection in North Carolina and has received numerous accolades for service, leadership and technology innovation. It is the goal of the Wake County Department of Tax Administration to maintain the highest possible level of customer satisfaction while delivering quality performance in the execution of its responsibilities. To accomplish its goal, the Department strives for efficiency to increase productivity and control costs.
The Basics (Required Education and Experience)
Bachelor's degree in Business Administration, Real Estate or a related field and six years of mass appraisal management experience. A valid drivers license and "safe" driving record are required. Equivalent education and experience are accepted.
Beyond the Basics (Preferred Education and Experience)
- Six years of direct mass appraisal management experience working in an urban government setting
- Strong understanding of all approaches to valuation including: cost, sales comparison, and income
- Extensive experience implementing software systems and familiarity with GIS applications
- Direct management of at least one county-wide real property reappraisal project
- Comprehensive knowledge of the principles and practices of local government taxation and of the North Carolina Machinery Act
- Designations of CAE or RES preferred but not required
- Certification by the North Carolina Department of Revenue within one year as a Real Property Appraiser III
How Will We Know You're 'The One'?
- Excellent communication, both written and oral
- Exceptional capacity for customer service, including diplomacy, tact, and patience
- Capability to work collaboratively and maintain cooperative and effective relationships with all levels of the organization and external entities
- Advanced critical thinking and project management skills with the ability to multi-task and prioritize
- Strength in exercising independent and sound judgment in analyzing situations and making decisions involving a variety of fiscal and business areas
- High attention to detail with strong analytical and problem-solving skills
- Aptitude to lead and motivate staff
About This Position
Location: Justice Center RALEIGH, NC 27602 USA
Employment Type: Regular
Work Schedule: Mon- Fri, 8:30am-5:15pm
Hiring Range: $90,170 - $126,240
Posting Closing Date: 7:00 pm on 8/10/2020
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with over 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve four-year terms. Wake County Government has a general operating budget of $1.3 billion, employs approximately 4,200 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.