Working at USfalcon is about providing exceptional professional services to the DoD and various Federal Agencies. We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader. If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you.
We have an exciting opportunity to join us in supporting one of our valued customers as a Systems Engineer III to work on-site at Wright Patterson Air Force Base in Dayton, OH or this position can be performed remotely.
Maintenance Repair and Overhaul Initiative (MROi) is a DOTMLPF-P transformation and standardization of both the business processes and enabling materiel solution which provides Air Force Sustainment Center (AFSC) with an integrated capability for planning, scheduling and executing organic depot maintenance to support agile planning, optimized workload assignment, resource allocation and integrated quality. The MROi materiel solution is a web-enabled system operating wholly within the .mil network. It implements a configured Oracle enterprise Business Suite (eBS) Commercial Off- The-Shelf (COTS) software product with 'complex MRO' being the core module for user interaction. This is supplemented with the integration of other necessary eBS suite modules plus Reports, Interfaces, Conversions and Extensions (RICE) objects which are deemed necessary to provide the required functionality. MROi implementation is divided into four software releases with capabilities to plan, schedule and execute organic depot maintenance processes within the commodities, electronics, missile and propulsion maintenance groups. MROi replaces dissimilar legacy systems and processes used across numerous geographic locations with a common enterprise business system that optimizes resource and workload assignments, facilitates what- if planning and frees-up logistics capacities aimed at improving capabilities availability to the warfighter. MROi operates within a Defense Information System Agency (DISA) hosted environment and interfaces with various legacy systems to support continuous operations within the depot maintenance environment.
Possesses the advanced knowledge, experience and recognized ability to be considered an expert in their technical/professional field, possess the ability to perform tasks and oversee the efforts of junior and mid-level personnel within the technical/professional discipline.
Demonstrate advanced knowledge of their technical/professional discipline as well as possess a comprehensive understanding and ability to apply associated standards, procedures and practices in their area of expertise. (Program Office, Enterprise and Staff Level Support interface)
Conduct reviews on program portfolio to evaluate and/or recommend alternative plans, improve systems engineering programs/processes, manage/sustain program technical baseline, and design/perform system level tests to assure that subsystems and system performance is achieved in accordance with approved specifications
Perform program reviews to evaluate alternative proposed plans, systems engineering programs, design and test results to assure that subsystem and system performance is achieved in accordance with program specifications
Prepare technical documents which define, specify, and recommend system/subsystem characteristics. Prepares management reports and conducts technical presentations for planning, implementation and corrective action using application of engineering economy principles
Perform validation of systems, including development of criteria and procedures. Analyze and/or evaluate results of major engineering systems
Provide system/program engineering, technical support and technical training to support programs/ initiatives, including but not limited to: acquisition, development, integration, sustainment, continued evolution, deployment/fielding and installation, and operations oversight.
Provide engineering support services and inputs to program and project risk management activities in compliance with AF SEAM processes
Perform functions related to Incident Management to include:Leading, facilitating, and/or coordinating problem resolution tasks, including those with interfacing systems, security, eBS configurations, users, data, or infrastructure.
Monitoring first level incident metrics for trends.
Submitting level three requests for resolution and monitoring to closure.
Coordinating activities such as system outages with stakeholders.
Perform functions related to Performance Management of the computing infrastructure to include:◦Monitoring and reporting health and wellness of development, test, training, and production environments; including failover site and common tools and services.
Monitoring DBA provided performance data, and initiating performance improvement actions or elevating performance problems when appropriate (preferably before they adversely affect user experience). Goal is to ensure performance data is transparently reported in a meaningful way.
Operating and/or monitoring APM tool(s) such as SolarWinds and proactively responding to inform users of active problems while concurrently working with service providers to resolve the issue(s) and elevating issue awareness to leadership as appropriate.
- Additional duties as assigned
- Advanced Degree (MA/MS) in Computer Science, Information Technology or other Engineering Discipline and 12 years of experience, 5 of which must be in the DoD, or
- BA/BS Degree in Computer Science, Information Technology or other Engineering Discipline and 15 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoD, or
- 20 years of directly related experience with proper certifications, 8 of which must be in the DoD.
Must have knowledge and experience with the Agile Development Methodology◦Certified SCRUM Master
Agile Certified Practitioner
Minimum 3yrs experience developing, deploying or maintaining operational cloud (AWS and/or Azure) environments, with an emphasis on federal or DoD systems (Govcloud, Cloud1)
Cloud Certification preferred (example: AWS certified Architect preferred, AWS Cloud Practitioner minimum; and or MS Azure equivalents)
Level 2/3 operations Helpdesk / ITIL4 experience with DoD systems emphasis.
CompTIA Security+ Certification
Highly proficient with computers and software applications to include Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.), expert attention-to-detail & highly organized
Strong verbal and written communication skills required
Experience with DevSecOps (Development, Security, Operations)
Familiarity with operating and maintaining an Oracle Enterprise Business Suite (EBS), based Enterprise Resource Planning (ERP) tool
Familiarity with performance management fundamentals, including use of system performance metrics, help desk trends, and Application Performance Monitoring (APM) tools such as SolarWinds.
Familiarity with release management. Processes and tools to check and promote code in DISA hosted environments
Familiarity with incident management. Troubleshooting and staff work necessary to take resolution to completion (i.e. identifying potential solutions, coordinating recommendations, pursuing authorization to implement, coordinating with stakeholders, and tracking to closure).
Leadership and teamwork. Ability to achieve results across organizations, suppliers, and vendors while complying with terms and conditions on various agreements and contracts pertaining to support by different organizations and vendors.
Ability to identify, develop, and maintain information that enhances overall user experience and make it available through an end user portal.
Familiarity with the Oracle technical stack framework and purpose, function, and operating parameters of related products/services such as:
Oracle Solution Architecture
Oracle Concurrent Manager (CM)
Oracle Internet Directory (OID)
Oracle Service-Oriented Architecture
Oracle Business Intelligence Enterprise Edition (OBIEE)
Oracle OEM 12c
Oracle Solaris Operating System and Server Hardware
- Proficient in Microsoft Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook)
Education: Bachelor's degree from an accredited institution