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20 Jun
Front Office Specialist - Float Pool

Vacancy expired!


Do you want to work with a team of highly engaged healthcare providers where you can make a direct impact on patient care for our community?

Kettering Physician Network employs more than 600+ providers, including physicians and advanced practice providers, throughout the Greater-Dayton and Cincinnati areas. Offering an extensive range of specialties and expertise, our physicians provide comprehensive care at more than 120 locations.

Responsibilities & Requirements

Under supervision of the Practice Manager, is typically the first point of contact (phone and in-person) for the office. Notifies office staff when patient is ready to be seen. Provides a wide variety of administrative support duties to include: updating files, creating reports, memos and forms, billing/bookkeeping, maintaining inventory and office supplies.

The Front Office Specialist is responsible for:

  • Greets patients and visitors in a courteous and friendly manner.

  • Answers telephone calls, screens calls, arranges appointments, and referrals.

  • Obtains information, answers questions, and notifies physician or assistant of patient's arrival.

  • Prepares new records, organizes files, and maintains records.

  • Types correspondence, reports, e-memos, forms.

  • Sorts and distributes mail.

  • Any other duties relating to the business operation of the medical practice that may be assigned by the physician(s) or practice office manager.

Job Requirements:

  • Completion of a high school diploma or equivalent.

  • Previous front office experience or background in general office work.

  • Ability to comprehend established office routines and policies.

  • Learns quickly from oral and written instructions.

  • Ability to operate a computer.

  • Knowledge of medical terminology.

  • Knowledge of CPT & ICD-9 coding.

  • Understand the ethics of confidentially.

  • Good organization skills

  • Tact and diplomacy

Preferred Qualifications

  • Electronic medical records experience preferred.

  • Epic training/knowledge preferred.

Vacancy expired!

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