26 Aug
Intermediate Care Technician

Vacancy expired!

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Employee will serve as an Intermediate Care Technician (ICT) assigned to the Veterans Health Administration (VHA) located in North Bend, Oregon. The ICT will serve as an advance technician for outpatient care settings such as: primary care, mental health, and specialty clinics and may include serving in a medical center, community-based outpatient clinic, mobile medical unit or may have virtual/remote assignments.

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Duties will include, but may not be limited to the following:

Patient Screening: screens and collects patient information, including clinical reminders, patient health history, chief complaints, medical history, and identification of health-related conditions.

Mental Health Services: assists behavioral/psychiatric licensed personnel with crisis intervention, management of aggressive or suicidal patients, that includes patient observations, completes questioners/templates, active listening, restating, mirroring and maintain safe and therapeutic environment for the patient.

Clinical Tasks: performs a wide range of patient care tasks, includes: vital signs; 12-lead electrocardiogram (EKG); point-of-of care (Abbott hand-held blood analyzer (I-STAT); equipment and surgical instrumentation set-up; treatments/interventions; wound care; specimen collection and preparation (human blood draws; mucous specimens); assists with patient examinations; utilizes technology such as telehealth peripherals; patient education; follow-up patient care; and documents patient electronic health records thoroughly.

Medication Administration: administers methods that may include intramuscular, oral, topical, eye and ear drop, intranasal, rectal suppositories, local anesthetics, nebulized medications, subcutaneous and intradermal. Follows national, pharmacy, and facility guidelines for disposal of medications. This required knowledge of medicine uses, doses, side effects, adverse effects and toxicity signs.

Other: conducts or assists with the training of personnel. Performs other duties as assigned.

WORK SCHEDULE: Monday-Friday, 7:30am - 4:00pm

DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Recruitment & Relocation Incentives: Not authorized

Financial Disclosure Report: Not Required

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0640 Health Aid And Technician

  • Requirements



Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Subject to a background/security investigation

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • May be required to serve a probationary period

  • Selected applicants will be required to complete an online onboarding process


ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.


SPECIALIZED EXPERIENCE: Requires one year of specialized experience equivalent to at least next lower grade level (GS-6) that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

Specialized experience is performing a wide range of human patient care tasks, includes: taking and recording measurements and vital signs, collecting and preparing blood specimens, assisting doctors with examinations; patient screening; electronic medical record documentation; and utilizing skill in communication techniques and the operation of communication equipment to obtain and relay information to and from health care providers. Position requires a practical knowledge of the major body systems (i.e., skeletal, muscular, nervous, respiratory, circulatory, digestive and genitourinary).

  • OR-

SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED): Successful completion of one full year of graduate education directly related to the position meets the specialized experience required.

  • OR-

COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed graduate education and specialized experience as described above meets the total specialized experience required. Note: Undergraduate level education is not creditable for the GS-7 grade level.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

  • Clinical Data Collection/Documentation

  • Critical Thinking

  • Customer Service

  • Specimen Collection

  • Technical Competence

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Vacancy expired!