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We are looking for someone who is a self-starter and does not need day-to-day direction, but can take a file and run with it.
Experience working in a Plaintiff's Law Firm managing Personal Injury and Workers Compensation cases preferred.
Spanish/English bilingual is a strong plus.
â¢ Strong client and team service orientation.
â¢ Responds promptly to client needs; timely and professional response to requests.
â¢ Excellent communication and interpersonal skills; the ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
â¢ Ability to work independently and resolve practical problems; identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
â¢ Good interpersonal skills; strong team player; remains open to others' ideas and tries new things; listens and gets clarification; responds well to questions.
â¢ Dependable in keeping commitments, completes tasks on time or notifies appropriate person with an alternative plan; follow instructions.
â¢ Applies knowledge and skills innovatively by applying original and creative thinking to being resourceful looking for new approaches and ideas to improve efficiency.
â¢ Strong organizational skills; uses time efficiently.
â¢ Exhibits professionalism in all interactions; works well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions
â¢ Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
â¢ Ability to anticipate needs; managing day-to-day flow and able to prioritize time.
â¢ Reads and analyzes documents and correspondence; able to prioritize, distribute and take action as appropriate.
â¢ Uphold confidentiality at all times
â¢ 2+ years of previous work experience and a dedication to integrity
â¢ Ability to thrive in a dynamic, high pressure environment, to prioritize tasks and adapt to quick changes while remaining diligent through each task performed
â¢ Knowledge about administrative processes, systems, including case management.
â¢ Technical knowledge (Microsoft Office - expert level in Word, Powerpoint and Excel; the ability to work with company databases and software.