04 Aug
Director, HR Business Partnership
Texas, Austin

Date Opened:2018-04-06
Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.
At EA, we thrive on outrageous thinking. It’s the fuel that inspires the best games in the world. We’re innovators and great storytellers. But it’s not just about amazing your peers – it’s about amazing yourself. Take risks. Collaborate with brilliant minds and dare to dream big. Together, we can change the way millions play every day.

Director, HR Business Partner

Electronic Arts – Worldwide Customer Experience

We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

At EA, we thrive on outrageous thinking. It’s the fuel that inspires the best games in the world. We’re innovators and great storytellers. But it’s not just about amazing your peers – it’s about amazing yourself. Take risks. Collaborate with brilliant minds and dare to dream big. Together, we can change the way millions play every day.

Entertaining is Our Passion
As one of the world’s largest video game developers and publishers, we have many well known titles—Madden, FIFA, The Sims, Need for Speed, Dead Space, Battlefield and Star Wars, to name a few. But maybe you don’t know how we’re committed to creating games and services for every platform—from mobile to console—to give our consumers that anytime, anywhere access they demand. What does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

EA was founded by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders and fueled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.

The Challenge Ahead:

Our Human Resources Director is accountable for the business partner relationship to drive talent strategy and HR roadmap working with senior leadership within the Worldwide Customer Experience organization; a global organization with major hubs in Austin, Texas and Galway, Ireland. In this role, the HR Director partners with, coaches and advises Worldwide Customer Experience VP & Sr. Leaders to build their leadership capability in support of the business strategy, developing our talent and achieving key business outcomes. This role is also expected to take leadership roles on EA-wide HR programs and related project teams as well as manage a team of direct reports.

What the Human Resources Director does at EA:
Designs a comprehensive talent strategy with executive management to ensure successful execution of business objectives. Works in partnership with HR Centers of Excellence (COE’s) that comprise our Talent Acquisition, Total Rewards, Talent Management and HR Business Solutions teams in order to develop and facilitate strategic talent solutions from hiring through career progression.Change Management: Coaches executives and management on planning and communications related to change management initiatives, and working through organizational design to drive role clarity at the individual and team level. Defines and drives/facilitates complex change initiatives for client group(s). Educates management and key stakeholders on best practices in change management. Orchestrates full circle review of change impact to ensure change acceptance. Communicates changes and potential impact to wider group of constituents outside of client group.Talent and Workforce Planning solutions: Leads effort to identify potential successors for critical roles and leadership positions. Drives initiatives in partnership with respective COE partners to attract, retain, and develop key talent. Establishes clarity about critical roles and develops strategies to address retention risks and skill gaps, ensuring depth of bench strength for key roles across client group. Involved in selection of internal and external talent. Provides direct coaching and mentoring of several key high potentials.Culture and Employee Experience: Helps establish and foster EA culture, consistently driving improvement in programs, diagnostics, and related training/coaching engagements, in order to develop EAs overall capability to foster a healthy, cohesive, collaborative, fun, fair and equitable workplace. Is responsible for all ER-related issues in assigned client group(s). Works with managers, employees and appropriate others to respond to all employee relations issues in ways that foster a cohesive and enjoyable workplace. Works closely with the management team and HR team supporting these groups to ensure employees' clarity about EA’s business vision and helps to build a culture of passion for that greater mission.Performance, Recognition and Rewards: Creates insightful approaches to employee recognition and rewards; can assess market data to drive optimal compensation decisions, and is innovative about ways outside of compensation to provide meaningful reward and recognition. Is accountable for the successful implementation of the life cycle of the performance and compensation process across all assigned client group(s), this includes being knowledgeable of business unit budgets and demonstrates ability to utilize funds effectively during annual cycle. Shows good judgment in knowing when to advocate out-of-guideline recommendations. Demonstrated ability, with compensation partner, to develop recommendations on executive compensation. Understand concepts of unvested equity and vesting timelines as it relates to compensation.Organizational Effectiveness: Identifies gaps hindering achievement of business outcomes and ensures business is focused on solving root cause issues. Drives increasingly complex initiatives to improve organization effectiveness. Works across COEs (as applicable) to develop recommended solutions. Coaches, trains and fosters management capability.Workforce Analytics and Technology: Identifies key metrics to assess and diagnose the health of the organization. Educates management on headcount planning and related metrics (e.g. span-of-control) to support their business decisions. Applies knowledge of HR metrics and uses data from various tools (e.g. Team Health, Workday, etc.) appropriately to assess and influence / drive business decisions. Consults with management on workforce planning and headcount management for client group.Drives key EA-wide HR programs in partnership with the worldwide HR team and the HR Centers of Excellence (Talent Acquisition, Total Rewards, Employee Relations, HR Operations, and Learning, Engagement & Performance)
The next great Human Resources Director at EA also needs to have:
Minimum experience: Bachelor or Masters Degree in a relevant field plus 10 or more years of progressive success as a senior strategic HR business partner/manager. Proven experience managing and implementing large scale HR programs and/or initiatives across a business unit.Demonstrated success developing high potential HRBP individuals/teams.Knowledge leader, with demonstrated mastery in organizational development/design, change leadership, and overall talent management.A business leader, who is equally a builder of HR solutions based on HR best practices, as well as, an astute business member who employs solutions that affect the current and future performance of the businessExcellent change management skills - comfortable with ambiguity and constant change, able to methodically work through complex problems, set priorities and execute on commitments.Can balance compassion and toughness in coaching others and leading through change.Excellent at building and managing through relationships across the HR organization - with peers, upwards, and with center of expertise partners.Good understanding of local employment law, coupled with the ability to gain a high level understanding of territorial employment customs and practices working with EA's worldwide HR team.Has a passion for creating healthy organizations, driving transformation and helping culture be a competitive advantage.Must have a sense of humor and a drive to win!
What’s in it for you? Glad you asked!

We love to brag about our great perks like comprehensive health and benefit packages, tuition reimbursement, 401k with company match and, of course, free video games. And since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off of creativity and individuality. At EA, we live the “work hard/play hard” credo every day.

We Thought You Might Also Want to Know:
More about EA: http://careers.ea.com/Don’t Just Play It – Create It!

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.
EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.


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