26 Aug
e-Commerce Clerk
Utah, Salt lake city

Vacancy expired!

Company Name: Smith's Food and Drug


Position Type: Employee


FLSA Status: N/A


Position Summary


Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.


Essential Job Functions


Meet/exceed productivity standardsAssist in training new e-Commerce team membersLearn and adapt to new and improved processesPerform required opening and closing proceduresInspect equipment and notify store e-Commerce supervisor or other store management of items in need of repairReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisorMaintain organization and cleanliness of staging areas and equipmentCommunicate any substitutions or exceptions to customers order at time of pick-upScan and bag orders on the go while following all bagging standardsFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockProcess the orders through the point of sale (POS) systemRetrieve each customers order from all staging locations and ensure order accuracy; load order into customers' carsCommunicate with customers via a portable phone and respond to calls in a professional and timely mannerEnsure quality and freshness of all items chosenRead and follow directions given in the note sectionInitiate and complete selection process for customers on-line ordersReceive customers orders from Order Selector according to guidelines; store products in optimal temperature zonesAdhere to local, state, and federal laws, food safety procedures, and company guidelinesMeet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness


Minimum Position Qualifications


Ability to work without supervisionAbility to read shelf tagsExcellent oral/written communication skillsBasic math skills (i.e., counting, addition, and subtraction)


Desired Previous Experience/Education


Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier


Education Level: None


Required Certifications/Licenses: None


Position Type: Part-Time


Shift(s): Day; Evening


Regions: West


States: Utah


Keywords:


Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.


Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


Posting Notes: UT || Salt Lake City || 845 E 4500 S || 84107 || Smith's Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None


Nearest Major Market: Salt Lake City


Job Segment: Clerical, Developer, Food Safety, Social Media, Administrative, Technology, Part Time, Quality, Marketing

Vacancy expired!