11 Sep
Operations Manager / Dispatcher
West Virginia, Northern panhandle

The position will hold the title of Operations / Dispatch Manager and will be responsible for the scheduling and management of our vehicles, drivers, laborers and equipment for customer projects. The Manager will be in charge of our Wheeling, West Virginia branch. EnviroServe is a hazardous industrial waste remediation and transportation company whose fleet consists of vacuum tankers, rolloff trucks, box vans, flatbeds, and pickup trucks. The Manager will be responsible for receiving work orders from the sales force and preparing the necessary paperwork for each job which includes manifests, service receipts, and sometimes waste labels.The Manager creates daily schedules by scheduling jobs on specific days and specific times in order to create the most time efficient and cost effective route for the drivers and company. In addition, the Manager communicates with and tracks route drivers, monitors transportation pricing, and coordinates with disposal sites. A basic understanding of on-site operations is needed to handle potential issues and ensure jobs run smoothly.Duties:Determines time and resources required for jobs and schedules them on the appropriate days to ensure completionTracks jobs to ensure completion to customer expectations and any follow up work that may be neededResponds to driver concerns and questionsMonitors drivers’ hoursMonitors truck and trailer maintenance needs and schedules repairsDirects transportation of materials from customer site to various destinationsDetermines routing and method of transportation by studying maps and considering dates and times of waste pick-ups to create the most efficient routesControls scheduling of jobs by notifying customers of arrival datesProtects shipments by investigating causes of damages or shortages in consignments or overcharges for freight or insuranceComplies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.Provides information by answering questions and requests.Prepares reports as requested by customers by collecting relevant paperworkCompletes operational requirements by scheduling and assigning employees; following up on work results.Plays a role in recruiting, selecting, orienting, and training employees.Maintains operations department staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Contributes to team effort by taking a pro-active role in solving problems and personally ensuring company tasks and operations are accomplished smoothly.Skills/Qualifications:Previous trucking dispatching/ logistics experience requiredPossess working knowledge of DOT and RCRA regulationsDegree in transportation, logistics, similar field of study preferredHazardous hauling knowledge or experience is a plus!Exceptional organizational and communication skillsMS Excel, Word and Outlook experience is a mustAbility to work in fast paced work environment where priorities and workloads are constantly in fluxRequires a person with a creative thought process who is extremely detail orientedOrganizational skills are needed to manage a variety of different, fast-paced tasks. It cannot be over-emphasized how important it is to stay organized. While the job can be stressful at times, it is very rewarding the see the final product come together and is best suited to creative thinkers with the ability to multitask effectively.Job Type: Full-timeExperience:Operations Management: 1 year (Preferred)Dispatching: 1 year (Preferred)Trucking industry: 1 year (Preferred)License:CDL (Preferred)


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