Account Management Staff
PT Jeje Harapan Transindo
Tanggal: 2 hari yang lalu
Kota: Bekasi, West Java
Gaji:
Rp 5.200.000
-
Rp 5.900.000
per bulan
Jenis kontrak: Penuh waktu
Responsibilities
Responsibilities
Requirements
Responsibilities
- Customer Relationship Management: Menjalin, menjaga, dan memperkuat hubungan baik serta komunikasi intensif dengan customer.
- Problem Solver & Complaint Handling: Menjadi garda terdepan dalam merespons kebutuhan, permintaan, maupun penanganan complaint customer secara cepat dan tepat.
- Internal Coordination: Berkoordinasi secara aktif dengan tim internal (operasional, armada, & finance) untuk memastikan seluruh request dan kendala customer tertangani dengan baik.
- Data & Administrative Excellence: Mengelola, memperbarui database customer, serta menyusun rekapitulasi laporan aktivitas account secara berkala.
- Active Follow-Up: Melakukan pemantauan dan follow-up berkesinambungan atas seluruh aktivitas transaksi dan kebutuhan customer.
Requirements
- Pendidikan min. S1 (diutamakan jurusan Teknik Industri, Manajemen Transportasi/Logistik, atau jurusan lain yang relevan).
- Fresh Graduate dengan minat tinggi di industri logistik sangat dipersilakan melamar!
- Memiliki kemampuan komunikasi, negosiasi, dan interpersonal skill yang kuat.
- Mahir mengoperasikan Microsoft Office (khususnya Advanced Excel) dan Google Sheets untuk pengolahan data & reporting.
- Detail-oriented, proaktif, bertanggung jawab, dan memiliki problem-solving mindset yang baik.
- Terbiasa bekerja dengan target waktu (deadline) serta nyaman bekerja secara mandiri maupun kolaborasi tim.
- Understanding atau ketertarikan pada industri Logistics & Supply Chain menjadi nilai tambah (plus point).
- Bersedia bekerja dengan sistem shifting.
Cara melamar
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