B2B & Dealer Sales Support Lead

Responsibilities

This position will be part of GreenSM Indonesia's B2B Sales of Vehicle Business Department. This department drives GreenSM Indonesia's electric vehicle sales and commercial growth through B2B and B2C sales, corporate partnership, and strategic business development.

As B2B & Dealer Sales Support Lead you will work closely with the sales team and relevant stakeholders to manage sales operations, coordinate corporate and dealership transactions, monitor sales pipelines and KPIs, and ensure smooth execution of business processes from customer acquisition through contract signing and vehicle delivery.

• Business Planning & Sales Monitoring: Develop monthly, quarterly, and annual business plans, monitor sales execution, track business targets, and identify potential risks or improvement opportunities.
• B2B Sales Coordination: Support Enterprise and SME customer acquisition by coordinating sales activities, managing customer information, and facilitating corporate sales processes.
• Sales Pipeline & CRM Management: Manage CRM systems and sales data, ensuring accurate tracking of leads, prospects, customer accounts, contracts, and sales conversion across B2B and dealership channels.
• Contract & Transaction Management: Oversee sales documentation and transaction processes for vehicle purchases, including bank financing and digital platform transactions.
• Dealership & Partner Coordination: Coordinate with dealerships, financial institutions, and internal teams to ensure smooth contract processing, vehicle delivery, and successful service implementation.
• Sales Performance & KPI Monitoring: Consolidate and analyze sales KPIs, including new contracts, GMV, sales performance, receivables, and departmental bonuses and commissions.
• Business Reporting & Improvement: Prepare regular sales and business performance reports, monitor market and competitor developments, and collaborate with Global Business Operations to ensure accurate reporting and process compliance.
  
  

Requirements

• Bachelor's degree in Business Administration, Management, Marketing, Finance, or a related field.
• Minimum 6 years of experience in B2B sales support, sales operations, commercial operations, or business development, preferably in automotive, dealership, mobility, or financial services.
• Good understanding of B2B sales processes, Enterprise and SME customer management, dealership operations, and commercial transactions.
• Experience managing CRM systems, sales pipelines, contracts, and customer data.
• Strong analytical and reporting skills, with the ability to monitor sales KPIs, GMV, conversion rates, and business performance.
• Strong coordination, stakeholder management, and problem-solving skills, with the ability to work across multiple teams and manage competing priorities.
• Excellent English communication skills, both written and verbal