Customer Service E-Commerce
Facetology
Tanggal: 5 jam yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
Responsibilities
#BeOneofOurFaces!
Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.
As a Admin E-Commerce CS, You Will
#BeOneofOurFaces!
Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.
As a Admin E-Commerce CS, You Will
- Respond to customer inquiries regarding products, services, order status, and general questions by chat in e-commerce (Shopee, Tokopedia, Lazada, Tiktokshop, etc)
- Resolve customer issues related to orders, payments, refunds, and product information.
- Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions.
- Minimum Diploma or Bachelor Degree.
- Previous experience in customer service, especially within an e-commerce.
- Familiar with major e-commerce platforms (Shopee, Tokopedia, TikTok Shop, Lazada, etc.) and their operational tools.
- Excellent communication and writing skills that aligned with brand voice.
- Strong problem-solving abilities and the capacity to handle challenging situations with professionalism.
- Strong Interest and knowledge in beauty industry (skincare and make up).
- Willing to work in shift including weekends or campaign periods.
Cara melamar
Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.
Posting CVPekerjaan serupa
Sales & Marketing Partnership (TikTok Marketing Agency)
Social Bread Indonesia,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
Rp 6.000.000
-
Rp 7.000.000
per bulan
5 jam yang lalu
ResponsibilitiesIdentify and approach potential restaurant, café, and F&B brand partnersHandle the full sales process, from pitching and negotiation to closing and onboarding.Understand merchant needs and offer our TikTok GO solutions and promotions service.Manage the merchant pipeline and achieve acquisition and revenue targets.Stay updated on F&B market trends and identify new business opportunities.Work closely with internal teams to ensure smooth merchant...
Unified Loyalty Program Manager
Blibli,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
6 jam yang lalu
About The RoleBlibli is transforming into a future-ready digital ecosystem where meaningful customer relationships drive long-term growth. Our Loyalty team plays a key role in creating rewarding experiences that increase customer engagement, retention, and lifetime value.As a Loyalty Manager , you will lead the strategy, performance, and continuous evolution of our loyalty program. You'll develop compelling member propositions, build strategic...
Income Audit cum Cost Control - Natra Bintan, a Tribute Portfolio Resort
Marriott International,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
7 jam yang lalu
Additional InformationJob Number26136120Job CategoryFinance & AccountingLocationJalan Raya Haji KM 01 Kawasan Pariwisata, Teluk Sebong Lagoi, Bintan Island Riau 29152, Indonesia VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPosition SummaryCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify,...
