E-commerce Customer Service (Jogja Placement)

Hebe Beauty Indonesia


Tanggal: 1 minggu yang lalu
Kota: Yogyakarta, Yogyakarta
Gaji: Rp 2.800.000 - Rp 3.500.000 per bulan
Jenis kontrak: Penuh waktu
Responsibilities

  • Responsible to build positive interaction with customers via live chat with excellent clear and concise communication skills.
  • Assist customer’s needs with product selection, order placement, order replacement, returns, cancellation, shipping, return or refund and issues resolutions.
  • Coordinating customers concerns to all the department such product team, e-commerce operation, finance, etc
  • Follow up negative reviews, OOS issue, etc

Requirements

  • Fresh Graduate of any Bachelor’s degree
  • Have experience in customer service will be advantage
  • Strong customer service skills and communication skills
  • Ability to work well in a fast-paced, collaborative environment
  • Internet Savvy
  • Flexible and Fast Learner
  • Outgoing and Persuading Personality
  • Familiar using shopee, Tokopedia, TiktokShop, Lazada, etc

Cara melamar

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Posting CV

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