HR Operations Specialist

Career Area

Human Resources

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Drive Growth. Deliver Service. Make an Impact.

Moving material makes the world’s work possible.

Caterpillar customers and their equipment are hard at work in every corner of the globe, and they cannot afford to slow down or stop. They need our machines, engines, and parts to do the world’s work. That is what our logistics team makes possible — using the latest digital, analytics, and data forecasting tools to move material where it needs to be when it needs to be there.

The HR Operations Specialist is responsible for a range of HR administrative and operational duties, including processing payroll, managing employee benefits, coordinating and delivering training programs, maintaining HR records and systems, overseeing employee lifecycle events, preparing HR reports, developing HR procedures, and supporting audits. The role also involves serving as a point of contact for HR queries and ensuring compliance with company policies and labor laws.

Why SPM Oil & Gas

SPM Oil & Gas is a welcoming, inclusive place where everyone’s contribution is recognized. We offer meaningful careers across engineering, service, and commercial roles and encourage people to innovate, collaborate and be themselves.

Additional Info

Shift: Regular.

Work Location: Batam.

This position requires the candidate to work a 5-day-a-week schedule in the office.

Domestic relocation is not available for this position.

What You Will Do

• Support monthly payroll processing by validating attendance, leave, and overtime inputs; preparing payroll adjustments; and collaborating with Payroll and Finance teams to resolve discrepancies.
• Administer employee benefits programs, including changes in enrolment, claims support, and coordination with vendors, while providing clear guidance to employees regarding policies and procedures.
• Plan, organize, and execute training initiatives for employees, including both in-house and external programs. This involves preparing training proposals and agreements, liaising with external training providers, coordinating training venues, and conducting post-training evaluations.
• Conduct comprehensive training needs assessments and analyses. Facilitate training sessions as a trainer. Manage all administrative tasks related to training delivery, such as maintaining training documentation and databases, and preparing payment documents.
• Compile training records for departing employees (those who have resigned or whose contracts have ended), including updating and maintaining training records to support internal and external audit requirements.
• Oversee end-to-end employee lifecycle administration including onboarding, transfers, promotions, contract modifications, and offboarding ensuring accurate documentation and timely processing. Maintain and update employee master data within the HRIS (e.g., personal information, job details, reporting structures, and compensation elements), ensuring data accuracy and audit readiness. Maintain employee personnel files (both digital and physical), ensuring completeness, confidentiality, and compliance with company policies and local labor laws.
• Prepare regular and ad-hoc HR reports and dashboards (such as headcount, turnover, absenteeism, leave balances, and contract status) and contribute to HR metrics monitoring. Develop, update, and adhere to HR operations SOPs, templates, and checklists; identify process gaps and lead continuous improvement efforts to optimize service quality and efficiency.
• Serve as the primary point of contact for HR operational inquiries, ensuring prompt, accurate responses and proper case documentation or escalation as necessary. Support internal and external audits through the provision of required HR documentation and evidence, as well as the tracking of corrective actions related to HR operations.
• Perform additional HR administrative tasks and projects as assigned to support HR operational excellence and enhance the employee experience.
  
  

What Skills Do You Have

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Initiative & Problem Solving: proactive, interconnected skills where individuals identify issues and create solutions without prompting, anticipating issues, and preventing problems from escalating.
• Compliance: adhering to rules, laws, standards, or policies set by authorities or internal company mandates, ensuring ethical and safe operations.
• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Effective Communications: Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  
  

Degree And Experience Requirement

• Bachelor’s degree in human resources, Business Administration, or Psychology.
• At least three to five years of relevant experience in the manufacturing sector.
• Demonstrated knowledge of local employment laws and regulations.
• Proficient in both spoken and written English
  
  

What You Will Get

Our goal at SPM Oil and Gas is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salaried wage because we value your performance, we offer a total rewards package that provides benefits (medical, dental, vision, pension, and accident & life insurance) along with the potential of an annual bonus.

Final Details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Posting Dates

June 5, 2026 - June 6, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.