IT Support

Segari


Tanggal: 2 hari yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Penuh waktu
Responsibilities

Job Responsibilities & Requirements

  • Perform troubleshooting, maintenance, and repair of various types of printers, including Inkjet, Dot Matrix, Thermal, and Laser Printers.
  • Understand and perform network configuration, installation, and troubleshooting, including Routers, Switches, and Wireless Access Points (AP).
  • Have hands-on experience or familiarity with networking and network security products, particularly MikroTik, Ruijie, and Fortinet series.
  • Perform hardware troubleshooting, diagnostics, maintenance, and component replacement for PCs and Laptops, including LCD Screens, Keyboards, Touchpads, and Wireless Network Adapters.
  • Understand and troubleshoot CCTV systems, including DVR, NVR, and IP Cameras.
  • Familiar with handheld devices, Portable Data Terminals (PDT), barcode scanners, and other warehouse operational IT equipment.
  • Provide technical support for IT infrastructure, hardware, software, and operational devices across multiple sites.
  • Perform preventive maintenance and ensure all IT equipment operates properly.
  • Prepare technical reports, maintain IT asset records, and document troubleshooting activities.
  • Demonstrate a strong willingness to learn, adapt to new technologies, and continuously develop technical skills.

Requirements

Qualifications

  • Minimum SMK graduate majoring in Computer and Network Engineering (Teknik Komputer dan Jaringan / TKJ) with at least 2 years of relevant work experience; OR
  • Minimum Diploma (D3) graduate in Information Technology, Information Systems, Computer Engineering, Management Informatics, or other relevant fields, with at least 1 year of relevant work experience.
  • Preferably domiciled in Tangerang or West Jakarta area.
  • Possess a valid SIM C (Motorcycle Driving License) and have personal transportation.
  • Willing and able to travel between multiple operational sites, covering up to 15 locations.
  • Willing to work in warehouse environments and handle on-site technical support.
  • Able to work under pressure, manage priorities, and handle multiple technical issues effectively.
  • Good communication skills, a proactive attitude, and the ability to work independently or as part of a team.
  • Willing to work on a shift schedule, including weekends or public holidays when required.
  • Responsible, disciplined, detail-oriented, and able to work with minimal supervision.
  • Willing to learn new technologies and continuously improve technical knowledge.
  • Available to join immediately (ASAP – As Soon As Possible).

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