Periset

UPL is focused on emerging as a premier global provider of total crop solutions designed to secure the world’s long-term food supply. Winning farmers hearts across the globe, while leading the way with innovative products and services that make agriculture sustainable, UPL is the fastest growing company in the industry. Our successes in the field add up to powerful financials....

Job DescriptionSupport team in designing and maintaining data management in training process and mass hire onboarding journeyCollaborate with other team members to achieve team’s KPIProvide business with data driven suggestions to improve operations continuouslySupport training team by compiling and conducting data analysis related to agent’s training journey, including but not limited to: Pre-Training, During Training, Post-Training.Analyze dipsticks, scrubbing, and observations...

Job DescriptionHandle CS end-to-end process, including complaints and inquiries from sellers and buyers.Manage and resolve customer-related issues and escalationsBe the voice of customers to provide feedback to the companyAnalyze customer experience reports and insights, and come up with improvement suggestions and initiativesMaintains and improves quality results by adhering to guidelines in order to meet the quality standard as stated in...