Product Manager – Content Infrastructure

Job Description

Job ID: MJ000441

About The Role

Traveloka is seeking a Product Manager – Content Infrastructure to improve how product content is created, translated, managed, and delivered across our mobile and web platforms.

In this role, you will own a core product area within Content Infrastructure, building capabilities that help product teams, copywriters, and engineers deliver accurate, consistent, and localized experiences to millions of travelers. Your work will span internal content tools, translation workflows, and the systems that deliver content across products and markets. You will translate complex user and technical problems into a clear roadmap, partner closely with Engineering and Design, and drive initiatives from discovery through launch and adoption. Success means improving both the experience travelers see and the efficiency of the teams behind it.

Key Responsibilities

• Define and execute the roadmap for your product area, aligned with Content Infrastructure’s broader strategy. Prioritize customer needs, operational improvements, and technical dependencies to deliver measurable outcomes.
• Identify gaps in content completeness, translation quality, and consistency across platforms and markets. Partner with product and local market teams to address root causes and prevent recurring issues.
• Understand how copywriters, product teams, and engineers create, review, translate, and publish content. Simplify complex workflows through intuitive tools, self-service capabilities, and automation.
• Partner with Engineering, UX/UI Design, and Data teams throughout discovery, requirements definition, solution evaluation, delivery, and iteration. Define clear acceptance criteria and coordinate releases, migrations, and adoption across consuming teams.
• Establish measurement for content quality, platform adoption, workflow efficiency, and delivery reliability. Use product analytics, user research, and experimentation where appropriate to prioritize improvements and evaluate impact.
• Coordinate working-level stakeholders across business units and platform teams. Resolve dependencies, clarify ownership, communicate trade-offs, and escalate decisions that require broader alignment.
• Apply AI to translation, quality assessment, defect detection, and product development workflows. Evaluate output quality, cost, and limitations, and design appropriate human review and publishing controls.
  
  

Requirements

• Minimum 5+ years of product management experience, with demonstrated end-to-end ownership of a digital product or complex product area and measurable user or business impact.
• Proven ability to structure ambiguous problems, make prioritization decisions, and independently drive execution within an agreed product direction.
• Strong analytical skills, including experience using SQL, product analytics, or BI tools to investigate problems, define metrics, and evaluate results.
• Experience understanding and improving complex user workflows, with the ability to translate research and operational feedback into clear product requirements.
• Ability to partner effectively with Engineering and Design, with an understanding of APIs, system dependencies, and trade-offs involving reliability, performance, and implementation effort.
• Strong written and verbal communication skills, with experience coordinating stakeholders across teams and driving shared commitments.
• Hands-on experience applying AI tools to product features or team workflows, with critical judgment about accuracy, constraints, and when human validation is necessary.
  
  

Preferred Qualifications

• Experience with content management systems, localization platforms, translation workflows, or other internal tools used by multiple teams.
• Background in platform products, shared services, or product migrations requiring adoption across business units.
• Familiarity with content delivery across responsive web and native iOS/Android apps, including release dependencies and fallback behavior.
• Experience with AI-assisted translation, automated quality evaluation, or review-and-approval workflows.
• Prior experience in travel tech, marketplaces, e-commerce, or consumer products operating across multiple languages and markets.
• Proficiency with rapid prototyping tools such as Figma or AI-assisted prototyping tools.