Area Operations Supervisor - #129228

Gojek


Tanggal: 1 minggu yang lalu
Kota: Depok, West Java
Jenis kontrak: Penuh waktu

About The Role

Area Operations Supervisor accountable and responsible to support AOM for all spectrum operation drivers at Areas level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area.

What You Will Do:

  • Handle all the driver community, marketing, and driver care responsibilities at the area level
  • Handle channel walk in center on each area and manage driver’s problems
  • Ensure problem solving with Operational Staff team according to agreed process & based on standard operational procedure
  • Manage service time, driver and customer satisfaction
  • Develop driver marketing strategy for area in line with company objectives.
  • Conceptualize events, exhibits and other below the line activities based on the planned activities and evaluate the effectiveness of all driver engagement and communication activities
  • Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
  • Coordinate with Area Operations Manager for day-to-day escalated issues around driver service and customer service.
  • What You Will Need

  • A minimum of 3 years experience in related fields
  • Bachelor degree from top university with GPA > 3.0 or equivalent
  • Passionate about community development, having relevant previous experience would be preferred.
  • Experience launching community initiatives (building an online forum, launching an ambassador program, creating an event series, etc.)
  • Ability to identify and track relevant community metrics
  • Excellent verbal communication and writing skills
  • Enjoy interacting with many people but also good in capturing insights and document information
  • Attention to detail and ability to multitask
  • About The Team

    As an Area Operations Supervisor, he/she will support the Area Operations Manager on a day to day basis. He/she will work very intensively and collaborate with other Area Operation Supervisor in respective regions.

    Cara melamar kerja

    Untuk melamar pekerjaan ini, Anda perlu mengotorisasi di situs web kami. Jika Anda belum memiliki akun, harap daftar.

    Posting CV

    Pekerjaan serupa

    OPERATIONAL MANAGER

    PT Sembilan Sejahtera, Depok, West Java
    1 minggu yang lalu
    Salah satu bidang usaha kami yang lain, yang bergerak di bidang Equestrian Center & Cafe (JJ Riding - JJ Cafe) saat ini membutuhkan 1 (satu) tenaga profesional untuk posisi Operational Manager, dengan penempatan di Depok, Jawa Barat. Tanggung Jawab Pekerjaan :Melakukan perencanaan & mengkoordinasikan serta mengawasi & menganalisa semua aktivitas bisnis perusahaanBertanggung jawab atas segala kegiatan dan pengimplementasian visi misi...

    AM/Presales IT Infrastructure

    PT Elang Strategi Adidaya, Depok, West Java
    1 minggu yang lalu
    Job Description:- Assessment for customer current pain point, business objective and IT requirement.- Design IT Infrastructure for Server, Storage based on assessment.- Create topology, Build of Material, technical and cost proposal .- Give presentation to customer in form of product or solution presentation.- As customer trusted advisor to give the best IT solution. Requirement:- Minimum Diploma or Bachelor Degree in...

    Business Development Analyst

    PT Puninar Texton Asia, Depok, West Java
    2 minggu yang lalu
    Kualifikasi :Pendidikan minimal S1/S2 Semua Jurusan.Usia maksimal 35 tahun.Memiliki pengalaman sebagai Business Development Analyst diperusahaan Property min. 3 Tahun.Mampu mengoperasikan Komputer dan Ms. Office dengan baik.Memiliki SIM A (diutamakan).Memiliki kemampuan berkomunikasi persuasive yang baik.Terstruktur dalam bekerja.Mempunyai wawasan yang luas dan mendalam mengenai studi lahan perusahaan property.Mempunyai kemampuan Analisa terkait proses kerja Business Development diperusahaan menjadi nilai lebih.Dapat bergabung segera.Bersedia penempatan...