Assistant Banquet Operations Manager - #129240

Four Points

Tanggal: 1 minggu yang lalu
Kota: Balikpapan, East Kalimantan
Jenis kontrak: Penuh waktu


Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


Balikpapan is a seaport city on the east coast of Borneo island, in the Indonesian province of East Kalimantan. The Four Points by Sheraton Balikpapan offers good proximity to corporate and transit demand, being located very close to the airport (less than 5 minutes drive) and 9 KM to the city center (15 minutes drive).

Four Points by Sheraton Balikpapan has 139 rooms and is part of a mixed-use development. The hotel offers an All-Day Dining restaurant and lobby lounge, as well as 7 meetings rooms with total event space of 5,102 sq ft.


Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.


Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.


• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.


Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.





Cara melamar kerja

Untuk melamar pekerjaan ini, Anda perlu mengotorisasi di situs web kami. Jika Anda belum memiliki akun, harap daftar.

Posting CV

Pekerjaan serupa

Sales Representative Food Service - Depo Balikpapan

Garudafood Putra Putri Jaya, Balikpapan, East Kalimantan
1 minggu yang lalu
Sales Representative Food Service - Depo Balikpapan Work Location Balikpapan Major any Major Country Indonesia City Balikpapan Employment Type Permanent Position Level Staff Year of Experience 1-2 years experience Education Level Senior High School Job Function Sales - Pendidikan minimal SMA/SMK - Memiliki pengalaman 1- 2 tahun di bidang Sales Consumer goods -Memiliki kendaraan motor roda 2 -Memiliki SIM C...

Area Sales Promotion Representatif (Kota Balikpapan)

Indofood CBP, Balikpapan, East Kalimantan
1 minggu yang lalu
1. Laki - Laki 2. Pendidikan Min. D3 di semua Jurusan, Min GPA 3.00 3. Berpengalaman dibidang terkait lebih disukai 4. Umur Maks. 30 thn 5. Dapat bekerja sama dengan tim & memiliki jiwa kepemimpinan 6. Dapat mengoperasikan Mobil & memiliki SIM A 7. Terbiasa bekerja dengan target 8. Area penempatan Balikpapan (Kal-tim)

Sales Engineer

PT. RJGF International Indonesia, Balikpapan, East Kalimantan
1 minggu yang lalu
We Runjian Group are a company engaged in ICT (Information and Communication Technology) for more than twenty years that has a vision to expand the market network as widely as possible. Currently we need outstanding candidates to fill Sales Engineering positions. Job Responsibilities: Responsible for technical product salesLearn and understand company’s products and servicesPrepare and deliver technical presentations, explaining products...