Culinary & FB Service Admin - #90491

RESORT OVERVIEW

Cradled between a labyrinth of wild forests and the pearlescent shores of the Flores Sea, sits the luxurious sanctuary of TA'AKTANA, a Luxury Collection Resort & Spa, Labuan Bajo. A haven made for the adventurous, sea-seeking Explorers and Collectors from near and far.

Easily accessible, it is the perfect base to explore everything West Flores and Komodo National Park offer at one's own rhythm.

This is Marriott International's first property in the region of Flores. With 70 keys including luxuriously appointed Sea Villas, Family Suites and oversized rooms, this property will be one of a kind in the portfolio of the company in Indonesia.

A wedding chapel to make those memories unforgettable, culinary delights to tantalize the tastebuds, views of spectacular sunsets from a Bar immersed in the sea to relaxing spa treatments are just some of the choices that we be on offer to the discerning traveller.

POSITION SUMMARY

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.