Field Sales Executive Medan - #129039

DHL Express


Tanggal: 1 minggu yang lalu
Kota: Medan, North Sumatra
Jenis kontrak: Penuh waktu
YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.



Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!



Grow YOUR career with DHL today!

YOUR TASKS



Field Sales Executive will be responsible for revenue generated from multi sectors customers from a geographically assigned sales territory, by servicing and retaining existing customers and targeting at new business opportunities.

Main Responsibilities:

• Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personal service’.
• Ensure all customer issues/concerns in regards to customer service, service recovery and credit control are well coordinated and managed with relevant departments in DHL Express.
• Developing an Annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gaining any information on competitor’s movement to ensure that individual agreed targets are achieved.
• Controlling all documentations and data relating to customer visits, agreements and terms of reference, to ensure that customer information is maintained accurately in the customer database.
• Analyzing and monitoring customer data to measure success and identify fluctuations/trends, in order for decision on relevant actions as necessary.
• Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions.

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