Public Engagement Specialist - #106309

American Embassy

Tanggal: 1 minggu yang lalu
Kota: Jakarta, Jakarta
Jenis kontrak: Penuh waktu


Announcement Number: Jakarta-2024-005S Hiring Agency: Embassy Jakarta Position Title: Public Engagement Specialist (American Spaces) Open Period: 02/09/2024 02/23/2024 Format MM/DD/YYYY Vacancy Time Zone: GMT+7 Series/Grade: LE - 6510 10 Salary: IDR Rp349.808.250 /Per Year Work Schedule: Full-time - 40 hours/week Promotion Potential: LE-10



Jakarta, Java, ID


The work schedule for this position is:

  • Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

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The American Spaces Program Specialist (ASPS) develops and recommends the Mission’s overall program strategy, strategic objectives, and performance standards for American Spaces; recommends strategic locations for optimal return on investment in American Spaces and overall program development; coordinates nationwide campaigns and the sharing of activities and projects among American Spaces; maintains appropriate standards of professional staffing, customer service, physical design, and presentation, including branding and maintenance of facilities; and evaluates each American Space’s performance. Coordinates across Embassy Jakarta, constituent posts, the U.S. Mission to the Association of Southeast Asian Nations (ASEAN), and with the Regional Public Engagement Specialist (REPS) to ensure maximum impact for each Space’s programming.

This Mission is a large Mission located in a country of major importance to the United States. Indonesia has the highest level of global influence of the vast majority of other countries around the world and its government is a principal player with which the United States interacts in all aspects of pressing multilateral issues.

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Qualifications and Evaluations

For the experience and education requirements applicants must meet either option 1 or option 2.

Option 1

EXPERIENCE: At least four years of progressively responsible experience in information resources, public education, public affairs, or public relations in a multilingual, multicultural, or multinational public service institution (such as a museum, think tank, American Studies or cultural center, or library) is required, with communications, marketing, or public relations-related duties as a significant part of the job. At least one year of supervisory experience is required.

(Please note that one credited year of working experience is equal to 40 hours/week x 52 weeks or 2080 hours.)

EDUCATION: At least a university degree in Communications, Education, International Relations, American Studies, Marketing is required.

Option 2

EXPERIENCE: At least six years of progressively responsible experience in information resources, public education, public affairs, or public relations in a multilingual, multicultural, or multinational public service institution (such as a museum, think tank, American Studies or cultural center, or library) is required, with communications, marketing, or public relations-related duties as a significant part of the job. At least one year of supervisory experience is required.

(Please note that one credited year of working experience is equal to 40 hours/week x 52 weeks or 2080 hours.)

EDUCATION: At least a 2 years of full-time study at college or university in any field is required.


Must have knowledge of marketing techniques, market analysis and analytics, and customer service standards in the United States and Indonesia; knowledge of trends in experiential learning and audience engagement; and an understanding of the communications and information environment in the United States and Indonesia. Must have comprehensive knowledge of the attitudes and preferences of the EV audience sector(s).

LANGUAGE: Fluent Speaking/Reading/Writing in English and Bahasa Indonesia is required. This may be tested.


Analytic Skills: Must have strong analytic skills. Must be able to identify, analyze, predict, and continually assess Press and Media, Emerging Voices (EV), and Established Opinion Leaders (EOL) audience attitudes and evaluate the impact of projects and modify approaches for greatest outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly.

Communication and Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including for public speaking, interviewing for evaluation purposes, writing reports, and contributing materials for publication in both English and Indonesian. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures.

Must be able to brief U.S. officers and visitors on a variety of issues and interpret between English and Indonesian for public programs.

Management Skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and cultural projects such as workshops, seminars, digital video conferences, panel discussions, lectures, and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical Skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Microsoft Excel, and graphic design and photo editing software, is required. Detailed knowledge of and the ability to use social media and mobile platforms and basic photo and video skills are required.

Must have good numerical skills to be able to develop and manage project and grant budgets.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

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Benefits and Other Info

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Indonesia may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.

Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

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How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust - Background Investigation clearance. To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site

Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position. All Applicants:

  • Degree with transcript
  • Proof of citizenship (e.g. valid KTP/Passport)

Eligible Family Member Applicants:

  • Copy of Sponsor's

Orders/Assignment Notification (or equivalent)

  • Passport copy
  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)
Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office Thank you for your application and your interest in working at the U.S. Mission in Indonesia

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