Senior Account Manager - #77907

Position: SENIOR ACCOUNT MANAGER

Department: Business Unit

RESPONSIBILITIES:

1. BUSINESS TARGET

a. Formulate, recommend, and implement business plans to achieve the target and goal of the company to reach target and goal of the company.

b. Cascade targets revenue and allocates it to subordinates.

c. Responsible for managing expenses within the respective unit.

d. Grow the company’s business through expansion of client base.

2. ACCOUNT MANAGEMENT/ CLIENT RELATIONSHIP

a. Conduct Clients’ Needs Analyses by Product Development questionnaires to Find and identify clients' needs (kind of program, consultation, or others.

b. Build and maintain relationships with clients.

c. Find and follow-up feedback to clients regarding training program, trainers, training delivery, room and food, training location, etc.

d. Prepare and implement long-term relationship-building plans for corporate clients.

e. Prepare and deliver marketing presentations to new and/or established clients.

f. Maintain and update client database (such as training programs delivered to clients, current client status, etc.).

3. PRICING

1. Calculate and analyze the cost and expenses regarding the training programs to be sold
2. Propose profit margin and recommend the product price to management.
3. Prepare & update product pricing and related price lists.

4. COORDINATION

1. Work closely with Product Development to define kind of training programs (use the existing/revised/customized / new version) based on familiarization (clients need analysis)-report
2. Work closely with HR to define manpower.
3. Work closely with the Trainers Development Dept in developing trainers.

5. SUPERVISION

1. Conduct regular internal meetings regarding performance progress reviews and problems
2. Guide, motivate, and evaluate subordinates regarding his/her performance
3. Give feedback regarding subordinates’ performance

6. REPORT

1. Review monthly report prepared by the Account Manager
2. Prepare and submit periodic reports of Business Development activities
3. Prepare and submit Business Development Plans for the annual budget planning session
4. Overview familiarization (client needs analysis) report before submitting to Product Development Dept and Management.

7. ADMINISTRATION

1. Initiate, review, and generate the proposal/contract/offering letter to client
2. Follow up with clients regarding products/services to offer

REQUIREMENTS:

• Proven work experience of at least 5 years as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role in the training/consulting industry
• Excellent interpersonal and communication skills
• Good concept in Marketing and analytical skill
• Poses Sales and marketing, as well as negotiation skills
• Excellent writing and presentation skills
• Having excellent traits: strong leadership, perseverance, smartness, trustworthiness, practicality & reasonable, mature and sensible, reliable & responsible, customer-oriented
• University Degree (S1 or S2) in Marketing and Sales

APPLICATION:

If you meet the requirements above, send your details. Selected applicants will be sent an invitation for an interview via email.