Server - #90987
Four Seasons Hotels
Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means "beautiful hill".
About the Job:
The Server works directly and actively supports the role of the F&B Outlet Manager. This position requires a working knowledge of the restaurant aspect of services, policies, or operations and general knowledge of the hotel. They must also have knowledge or the ability to operate computer equipment and the reservations system. The Server is responsible for proper set-up of the dining area, taking and serving all guests' orders as per Four Seasons Standards, responsible for up-selling, keeping daily cash and accounts, taking reports, and delivering to the general cashier.
Who We Look For:
We are seeking an individual who has experience in a luxury hotel environment as a Server.
A candidate who shares a passion for excellence and who infuses enthusiasm into everything she/he does. We look for individuals with the highest integrity, an eye for detail, and collaborative nature.
Preferred Qualifications & Skills:
Experience working a minimum of 1 year in Food & Beverage service or previous experience as server in a luxury hotel or resort.
Excellent communication and organization skills; reading, writing, and oral proficiency in the English language. Knowledge of other foreign languages is a plus.
Have good administration and computer skill (Excel, Word).
Thrive working in a fast paced, and large team environment.
Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts
Ability to carry and balance a tray.
Ability to accurately process cash and credit card transactions.
Ability to multi-task in a high volume and demanding environment.
Strong problem-solving skills, ability to handle difficult situations and guests.
Degree or Diploma in Hotel Management are preferred.
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Breakdown, clean and set-up of tables, buffets, and food stations.
Work harmoniously and professionally with co-workers and supervisors.
Learn more about Four Seasons Resort Bali at Jimbaran Bay on Social media:
The vacancy applies for Indonesian National only.
Only short-listed applicants will be notified.