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The Samsung Experience Consultant will empower the consumer using device discovery while driving an interactive consumer experience by promoting and selling the full Eco-system focusing on interaction between mobile, PC, TV, and other Samsung products. The SEC will build and maintain strong relationships, and to support the needs to meet client expectations.
This is a part time position - 16 to 20 hours a week. Must be able to work Saturdays and Sundays 8 hours each day.
Must be able to pass a background screen.
â¢ Conduct consumer facing activities - demonstrate key features, assist customers with setup of devices and trouble shoot issues
â¢ Conduct product training and knowledge transfer for sales reps to facilitate customer engagement and sales
â¢ Manage performance against established sales goals
â¢ Build brand presence through interaction with retailer through merchandising, display maintenance and some POP and plan-o-gram compliance
â¢ Maintain knowledge of all client products in order to be a subject matter expert onsite
â¢ Make a significant impact on sales and improve the customers' buying experience
â¢ Demonstrate effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment
â¢ Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines
â¢ Must be tech-savvy and enjoy working with interactive technology gadgets
â¢ 1 - 2 years of wireless and or/ pc retail sales and/or training experience is a plus
â¢ Experience working with any of the larger wireless carriers is a plus
â¢ Independent and motivated team player
â¢ Regular physical activity may be required, e.g., setting up promotional material
â¢ Ability to work a flexible part-time retail schedule, typically Wednesday through Sunday schedule, hours may vary
â¢ Must have ability to commute to assigned store and arrive on time for assigned shift(s)
â¢ Ability to stand comfortably for up to 8 hours a day
â¢ Daily access to a PC computer with internet/email access
â¢ Strong working knowledge Windows and Microsoft Office
When responding to this posting, please attach your resume.