Customer Service and Logistics Intern - #19503183
Mondelez International, Inc.
Are You Ready to Make It Happen at Mondelez International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As an organisation we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavour.
Customer Service & Logistics (CS&L) is where you'll integrate our end-to-end demand-driven supply chain. Working "from farm to shelf," you'll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf
Primary Responsibilities of a Customer Service & Logistics Intern are:
- Product Supply - Product Supply interns work at field sites as Site Logistics Planners. This position serves as the point person for inventory coordination for all product categories in a given Distribution Center.
- Customer Service- Our Customer Service interns take on the real life role of a Customer Service Coordinator. Most interns are assigned to either a deduction, credit or order management role. Deduction interns, in partnership with Sales, will effectively be managing the day-to-day of customer deductions. Credit co-ops determine account's financial strength and credit worthiness by analyzing financial statements. Finally, Order Management interns will be assigned a specific wholesale/ retail account. These interns will process and manage the life of orders on a daily basis.
- Logistics Operations – Interns will gain a specific understanding of the Transportation and Distribution networks within Mondelēz International, including the flow of product movements from origin to destination. Interns will have exposure to the Load Control Center, Private Fleet and the Transportation Expense and Audit Control group.
- Branch Operations-Support day to day operations in our Direct Store Delivery branches including order/route management, inventory & warehouse management, linking with internal and external stakeholders to support customers/operations and leading project work to achieve safety, service, and cost goals.
Qualified individuals will possess Supply Chain skills, as well as, demonstrated problem solving abilities. Leadership, insightful business judgment, creative and innovative thinking and a dedicated interest in Supply Chain Management are critical to success.
Relocation Support Available?
No Relocation support available, however for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Intern (Fixed Term)
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