Service Line Supervisor (Neurology Clinic - CSC) - 1.0 FTE - #19503399

University of Minnesota Physicians

Date: Dec 26, 2020
City: Minneapolis, MN
Contract type: Full time
University of Minnesota Physicians

As the multi-specialty group practice for the faculty of the University of Minnesota Medical School, University of Minnesota Physicians has more than 950 physicians and 1,600 health professionals, providing clinical care in over 100 specialty and sub-specialty areas. Our mission is three-fold: delivering exceptional patient care, advancing medicine through research, and training the next generation of health professionals.

Service Line Supervisor

As a Service Line Supervisor, you will provide guidance and intentional leadership in managing the day-to-day clinical operations at the Neurology Clinic at the Clinics and Surgery Center in Minneapolis. This is a working supervisory position and reports directly to the Service Line Manager.

Service Line Supervisor Overview

Key responsibilities include but are not limited to:

  • Works alongside clinic staff to provide exceptional customer service and patient care.

  • Provides daily workflow direction to accommodate clinic efficiency and meet site objectives.

  • Provides direct supervision to some (or all) clinic care staff as delegated by Service Line Manager.

  • Leads and/or participates in project/team improvement initiatives.

  • Supervises training of staff upon hire and provides ongoing development and coaching.

  • Ensures that staff training complies with OSHA, Joint Commission and other regulatory bodies/requirements.

  • Advises and acts as a change agent with regard to changes in the medical community to ensure best practices.

  • Assists with the development and implementation of required training, as well as enforcement of policies, procedures, and best practices.

Minimum Qualifications:

  • BLS Certification.

  • High school diploma with some post-secondary education or technical healthcare training.

  • Demonstrated process improvement experience.

  • Minimum of 3-5 years of clinical experience in an ambulatory or inpatient care setting.

  • Minimum of two years of supervisory or leadership experience in a clinical setting- preferred.

  • Proven coaching, team-building, and performance management skills.

Clinic Description: M Health Fairview Clinics and Surgery Center - Minneapolis

Location: 909 Fulton St. SE., Minneapolis, MN 55455

Hours: 1.0 FTE

M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.

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