Patient Care Coordinator - Float Pool - #19503478

Pacific Medical Centers


Date: Dec 26, 2020
City: Seattle, WA
Contract type: Full time
Pacific Medical Centers

Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Days) to work in Float Pool at Swedish Medical Group in Seattle, WA.


Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.


In this position you will:



  • Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic's services

  • Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization

  • Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse

  • Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure

  • Facilitate the flow of documents between patient, providers and payers


Required Qualifications:



  • High School Diploma or GED

  • One (1) year experience in medical/healthcare setting or two years in a customer service role

  • Experience in providing a high level of customer service in a fast paced environment, including handling confidential data with discretion


Preferred Qualification:



  • Electronic Medical Records (EMR) experience.


About Swedish Medical Group


Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.

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