Early Childhood - Background Unit Investigator Supervisor - Technician IV - #19504269

State of Colorado

Date: Dec 27, 2020
City: Denver, CO
Contract type: Full time
State of Colorado

Department Information

The Colorado Constitution, Article XII, Section 13 requires that applicants for state classified government jobs be residents of Colorado

We are CDHS

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About Us

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

  • Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

  • Medical and dental health plans

  • Employer supplemented Health Savings Account

  • Paid life insurance

  • Short- and long-term disability coverage

  • 10 paid holidays per year plus vacation and sick leave

  • Discounted RTD EcoPass (Denver Metro locations)

  • BenefitHub state employee discount program

  • Employee Wellness program MotivateMe

  • Excellent work-life programs, such as flexible schedules, training and more

  • Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programsxqttzadavcxcbszsqyautyfrbst

Our Culture & Environment

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

The Background Investigation Unit in the Office of Early Childhood exists to provide a comprehensive pre-employment, pre-licensing background check program for the Colorado Department of Human Services to reduce the risks to vulnerable persons in state owned facilities. Applicants who are applying for employment in child care facilities licensed by CDHS, foster care, adoptions, kinship care, volunteers, interns, camps, community mental health, RCCF's, and individuals are vetted to provide better protection for children in the State of Colorado using the department's automated data system "Trails". The Trails system captures reports of child abuse and neglect that have been investigated by County departments of human/social services.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

Description of Job

The Colorado Department of Human Services welcomes your interest in the Background Investigation Unit (BIU) Supervisor position. This position assists with oversight and supervision of the Unit as well as provide technical assistance by utilizing independent judgment, technical knowledge, computer skills and employing research tools available to the Department of Human Services employees, agencies and public through the interpretation of laws, rules, policies and procedures and processes directly related to background investigation functions.

Responsibilities in this position include:

  • Serve as the work unit's technical expert in the area of Child Care backgrounds (i.e. analysis of CBI and FBI fingerprint checks, court dispositions, Colorado State Courts/ICON, Trails, legal reporting requirements, address inconsistencies, creating/modifying internal procedures, processes, training manuals, consultation, etc.)

  • Evaluate criminal records through the analysis of Colorado Bureau Investigation and Federal Bureau of Investigation fingerprint checks and court dispositions

  • Provide technical consultation regarding statutory questions and the federal Child Care Development Block Grant (CCDBG), interpreting gray areas, addressing inconsistencies, and providing interpretive authority regarding procedures, policy and practices in relation to child care facilities, foster care, adoptions and licensing issues as related to backgrounds.

  • Serve as background investigation expert to both licensed and non-licensed childcare facilities and the Division of Early Care & Learning, and Division of Child Welfare 24 Hour Licensing and Monitoring Unit.

  • Research and draw on learned knowledge to exercise judgment in providing quality customer service

  • Review and make recommendations to the Program Manager regarding overall content, order and format of Background Investigation procedures and processes

  • Deliver solutions to internal and external customers in a timely, accurate, and comprehensible format to ensure the continued success of the Background Investigation Unit

  • Assign, train, supervise, and review work of the Unit, regarding the BIU's background program, policies, practices and procedures

  • Assign tasks, monitors progress and reviews work for quality, consistency, and accuracy

  • Assist with the management of information and support systems as they relate to the BIU

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Four years of experience analytical experience with data systems and multi-relational databases with some demonstrated experience leading a team


  • A Bachelor's degree from an accredited college or university in a field of study related to the work assignment may be substituted for the experience required for this position*

  • A copy of college or university transcripts must be submitted in order for applicants to receive the four years of experience credit for the degree

Preferred Qualifications:

  • Bachelor's Degree

  • Supervisory experience

  • Experience processing CBI and FBI Criminal Background results

  • Experience working with TRAILS Abuse and Neglect Information

  • Experience working and processing Criminal Background Information

  • Experience researching and making decision with Court Dispositions

  • Experience building and sustaining a high functioning relationship with CBI and other Criminal Justice entities

  • Ability to locate and identify discrepancies utilizing spreadsheets and other written communications

  • Ability to work with confidential information, and maintain confidentiality

  • Ability to derive facts quickly, methodically, and accurately

  • Ability to develop constructive and cooperative working relationships with others, and maintain them over time

  • Ability to derive logical conclusions from available information, utilizing a combination of judgment and formal guidance, in order to determine if departmental objectives have been met

  • Ability to interact with various stakeholders, both internal and external to the unit, and able to demonstrate a strong customer orientation and dedication; and Ability to set and prioritize workload, identify short- and long-term goals and develop strategies to achieve them, and coordinate with internal and external business partners

  • Experience with oral presentations and public speaking

Conditions of Employment:

  • A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDHS Background Unit with an official disposition of any charges. Additionally, you will be required to take and pass a drug screen.

  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Supplemental Information


Applicants are required to attach a cover letter and resume to their application.

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all of your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Note: Current and former employees (transfers, voluntary demotions and reinstatements) are required to apply and participate in the comparative analysis process.

Comparative Analysis Process

The comparative analysis process for this position may consist of a structured application review, and a structured interview depending on the number of qualified applicants.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAA Accommodations:

CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt upload (attach) it.

For Recruiting questions, please contact jessica.bosick@state.co.us


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