Sales and Service Specialist - #19528816

Bridgestone Corporation


Date: Feb 23, 2021
City: Fargo, ND
Contract type: Full time
Bridgestone Corporation

The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for serving the Boss (customer) through assessing the Bosses' needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required.Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.



  • Hybrid Role


Customer service, sales, customer issue resolution- 75%


Basic vehicle service tasks, Oil, tires, fluids- 25%


Store operations, opening/closing, inventory, displays- as needed basis



  • Growth and career development role


May assist Manager or act as Manager-On-Duty in certain circumstances or to support development


Will learn all aspects of store operations and flex between front/back shop tasks



  • Minimum requirements


High School Diploma or equivalent


Valid automobile driver's license


Customer service and career growth mindset


Ability to complete required store education courses and modules required for this position


Ability to learn and perform basic vehicle service tasks


Ability to learn and operate store systems



  • Preferred


2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate


Previous consumer retail sales experience


Previous automotive experience a plus


Previous management/supervisory experience a plus

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