Member Services Representative in Tuscaloosa, AL - #19529346

Crunch


Date: Feb 23, 2021
City: Tuscaloosa, AL
Contract type: Full time
Crunch

Reports to:


Manager


Requirements:


Proficient reading and writing skills


Computer Skills


Fun and Outgoing


Special Skills:


Strong customer service skills


Responsibilities:


Membership Sales


Greet all members & guests with a smile and wish them well as they exit the club


Check in all members and guests in accordance with company procedures


Facilitate any messages on club software at member check-in


Answer phones in courteous, helpful, professional manner


Communicate special events to members and guests


Maintain an atmosphere, which makes members feel welcome


Facilitate all member requests or forward to a manager


Maintain professional disposition at all times


Sell retail products


Schedule member services: tanning, etc


Facilitate payment of member services in accordance with company procedures


Know club facility, services, and schedules


Maintain a clean and organized work area


Assist in all projects as delegated by club management


Follow all policies and procedures in the Employee Handbook


Opening and closing duties


Meetings:


Monthly or Weekly Department Meetings Employee Training Meetings

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