HVAC Warranty Technician - #19529475

Horizon Services

Date: Feb 23, 2021
City: Wilmington, DE
Contract type: Full time
Horizon Services

Warranty Technician

An ideal Quality Assurance Warranty technician performs maintenance and services repairs on heating, ventilating and air conditioning systems. Installs new units or replacement parts for existing customers that are covered under Horizon Service's Warranty Program. Has knowledge of the field's commonly-used concepts, practices and procedures and may be required to use said knowledge to collect and provide prompt accurate data used to measure and monitor the quality of work performed in the field. Performs a variety of tasks. Works under general supervision.

We are looking for someone to work out of our Wilmington, DE location.


Ensure customer satisfaction

Troubleshoot and diagnose problems with HVAC equipment

Repair HVAC equipment

Effectively communicate with customers and office staff

Promptly and accurately complete all required paperwork

Perform maintenance on HVAC equipment

Quality inspections of job site

Initiative to train and develop using the company provided resources

Keep manager informed of new developments, changes or customer concerns

Other tasks (administrative or other) per process or as defined by the area manager

Replace or repair parts that are covered under Horizon Services Warranty program.


Must have excellent customer service experience, 5+ years working in residential HVAC.


  • Pre-employment drug screening and background check required

  • Completed HVAC certification

  • EPA 608 required

  • Must apply online

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