Specialty Pharmacy Technician - #19543865

Shields Health Solutions


Date: Apr 6, 2021
City: Baton Rouge, LA
Contract type: Full time
Shields Health Solutions

Shields Health Solutions is the first and largest hospital owned specialty pharmacy integrator. We help health systems create and accelerate specialty pharmacies blending science, care, and compassion with bottom line. Together with our 40+ national health system partners, we have the expertise and capabilities to make specialty pharmacy easy for both partners and patients. Shields provides the fastest, lowest-risk model for health systems to eliminate financial, execution and organizational risks.


Job Purpose:


The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.


Job Duties:



  • Interpret and enter prescriptions;

  • Clarify prescription orders with pharmacist and/or clinician as appropriate;

  • Label and fill prescriptions for the pharmacist to verify;

  • Perform pharmaceutical calculations;

  • Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;

  • Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;

  • Prepares medication for delivery to patients and departments;

  • Answers, resolves and triages inbound inquiries;

  • Provides outbound therapy/medication adherence check-ups;

  • Secures refill prescriptions;

  • Resolves insurance related issues and assists patients with various forms of financial assistance;

  • Maintains pharmacy inventory including drug ordering and receiving;

  • Communicate directly with patients over the phone to assist them in the awareness of their medications;

  • Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up;

  • Manage, organize, and update relevant data using database applications;

  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;

  • Identify trends, resolves problems; recommend improvements; implements change;

  • Actively participates in process improvement initiatives;

  • Acts as a value-added business partner to stakeholders throughout the organization;

  • Protects organization's value by keeping information confidential;

  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;

  • Other duties as assigned


Experience/ Education:


Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.


Years of Experience: Required 1+ years, Preferred 5+ years experience as a Pharmacy Technician


Skills: strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must


Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator


Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

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